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Developed to meet key requirements of managers in the retail industry, coursework in our Retail Management Certificate program will help you better understand customer service, merchandising, personnel management and sales.
The Retail Management certificate focuses on the retail management environment. The concentration emphasizes skill development in customer service management, sales and marketing, supply management, retail operations, merchandising, and personnel management unique to the retail industry. Upon completion of this concentration, students will possess the knowledge and skills necessary to be leaders in the retail industry.<\/p>