Computer Requirements

Staying current with productivity technology is an important part of your education. You need access to and use of the hardware and software listed below. You must also have the technology skills outlined in the Academic Catalog.

Run BrowserHawk to see if your system aligns with the University of Phoenix's technology requirements. If you feel at all unprepared, check out the Skill Builder tool through the Phoenix Career Guidance System, which offers helpful topic courses – many at no cost.

You need access to a computer with the following:

  • A processor of 2 GHz or faster
  • 4 GB RAM or greater
  • A high speed internet connection with a connection speed of 1.5 MB/s or better.
    • The use of satellite and cellular connections may result in slowness or errors (timeouts, access problems) when accessing the classroom and course materials.
    • The use of public access computers and internet (for example, at restaurants and public institutions such as libraries) may result in slowness or errors (timeouts or access problems) when accessing the classroom and course materials. Public access computers may not permit any access to certain course materials or systems due to security limitations.
  • Monitor and video card with 1024x768 or greater resolution
  • Keyboard and Mouse is recommended
  • Speakers/Headphones and Microphone
    • A noise-cancelling headset is recommended
    • Public access computers may not permit usage of speakers, headphones or microphones.
  • A web camera capable of video web conferencing
    • Public access computers may not permit usage of web cameras.

A DVD/CD-ROM drive may be needed to install software in select courses.

You will need a computer with Microsoft® Windows or Apple® Mac OS and familiarity with the following items:

Operating System:

    MINIMUM   RECOMMENDED
  Microsoft® Windows   Windows 7   Windows 10 or higher
  Apple® MacOSx   MacOSx 10.10   Latest version

Microsoft® Windows may be required for some technology courses.

Web browser:

  WINDOWS BROWSER   MINIMUM   RECOMMENDED
  Google® Chrome
  48 or higher   Latest version
  Mozilla® Firefox   45 ESR   Latest version
  Internet Explorer   10 or higher   Latest version
  Microsoft® Edge   38 or higher   Latest version
  MAC OSX BROWSER   MINIMUM   RECOMMENDED
  Apple® Safari   8 or higher   Latest version
  Google® Chrome   48 or higher   Latest version
  Mozilla® Firefox   45 ESR   Latest version

The University of Phoenix only supports the browsers listed above.

Please note that newer browser versions incorporate security fixes and newer technologies, which may often lead to a better user experience. Current browser versions are highly recommended when the option is available.

  • Microsoft® Office 2013 or later for a personal computer (PC), Microsoft® Office 2011 or later for a Mac
  • An up to date installation of Adobe® Reader
  • An up to date installation of the Adobe® Flash plug-in
  • Local administrative privileges to operating system may be required to allow for installation of software and/or configure computer settings
  • A current security suite application (updated regularly)

Some courses may require the purchase of additional software including

  • Microsoft® Visio
  • Microsoft® Project

Please note that much of the software required above can be found in the University Marketplace or the online Microsoft® Office offer for enrolled students

Students are required to have reliable access to a PC or Mac but may use a mobile device such as a phone or tablet as a secondary means of access with the University of Phoenix or Blackboard™ mobile apps.

Access to website functionality and required course materials may be limited on mobile devices.

All students need access to a computer for success in their coursework. The operating systems on most computers already have some features that include these accessibility technologies:

  • Changing font size
  • Changing size of desktop icons
  • Magnification of portions of your screen
  • Converting text to speech
  • Altering background color
  • Captioning for audio
  • Speech recognition

Accessibility for operating systems

Both Microsoft and Apple provide additional accessibility guides, tutorials, and tips for use on your computer. Visit the Microsoft or Apple website for information beyond the documents provided here. Students may contact the Disability Services Office for questions about accommodations or visit the University’s page on accessibility.

The College of Information Systems and Technology

The College of Information Systems and Technology may require access to additional software. Software currently provided by the University on the student website is subject to change and may require students to purchase or obtain access to the software. Please look for updated software requirements in your course.

Students must have access to a Mac computer to complete iOS mobile coursework or the latest Windows operating system to complete Windows mobile coursework. These courses are options in the BSIT/Advanced Software Development Certificate and the stand alone Advanced Software Development Certificate and as individual courses as electives.

College of Education

The College of Education may require access to additional software and hardware for the purpose of meeting individual state mandates. You may be required to submit video clips during your program to meet assignment requirements, during the student teaching or practicum experience (if applicable) to meet assessment requirements, and near the end of your program to meet licensure requirements. You may be required to purchase or obtain access to relevant software and hardware. Please look for updated software/hardware requirements in your courses.

A minimum Internet upload speed of 2Mbps is recommended to help facilitate the video uploads.

School of Advanced Studies

The School of Advanced Studies requires doctoral learners to bring a laptop computer that meets the above technology requirements to residencies.

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