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Brave Conversations in the Workplace

Communication within the workplace doesn't always come easy for everyone. But Diversity, Equity, Inclusion & Belonging (DEI&B) skills like developing emotional intelligence (EQ) can help improve professional and personal communication among your team.

In about 4 hours, the Brave Conversations in the Workplace Professional Development Skills Pathway will explore how having difficult conversations can lead to a more welcoming and safe working environment. Discover the foundations of facilitating open communications by leading from the middle, understanding different views and interpretations and creating effective shared meanings for inclusive team building.

Skills you'll learn

  • Evaluate the characteristics of a safe workplace
  • Develop EQ and empathy in the work environment
  • Apply effective feedback and mentoring principles
  • Foster inclusive team building through shared meanings

Skill modules

Creating Safe Spaces

    • Safe Working Environments
    • Foundations of Brave Conversations
    • Building a Safe Space

Developing EQ and Empathy

    • EQ for Brave Conversations
    • Benefits of EQ and Empathy Skills
    • Being Comfortable with Discomfort

Effective Feedback and Mentoring

    • Effective Communication and Situational Appropriateness
    • Creating Expectations of Belonging
    • The Right Time to Talk

Inclusivity Through Shared Meaning

    • Shared Meaning for Inclusive Team Building
    • Moving the Conversation Forward
    • Finding Middle Ground

Showcase your achievement

Share your Certificate of Completion and Professional Development Badge by uploading them to your social media profiles, such as LinkedIn®² , when you’ve successfully completed your Skills Pathway with a score of 85% or higher.

¹ LinkedIn is a registered trademark of LinkedIn Corporation and its affiliates in the United States and/or other countries.


Frequently asked questions

The Brave Conversations in the Workplace Skills Pathway may be right for you if you are interested in helping to improve your emotional intelligence, create safe spaces within the workplace and receive and give constructive feedback. This Skills Pathway could also help you grow your career in the HR field.

By purchasing this Brave Conversations in the Workplace Skills Pathway, you are taking the first step in preparing to have difficult conversations that may lead to a safer and more inclusive working environment. You should purchase this Skills Pathway if you’re interested in learning more about effective shared meanings skills and finding a middle ground when understanding different views.

No application is necessary. Everyone is welcome to the Brave Conversations in the Workplace Skills Pathway.

All levels and skillsets are welcome to take the Brave Conversations in the Workplace non-college-credit Skills Pathway. There are no prerequisites for this Skills Pathway.

Yes. This Skills Pathways aligns to the SHRM® Body of Applied Skills and Knowledge and offers 30 PDCs for SHRM-CP® or SHRM-SCP® recertification.

The Brave Conversations in the Workplace Skills Parthway has four skill modules comprised of subjects like “Creating Effective Shared Meanings.” Each module has a knowledge check and brief assessment to validate your skills. You can expect the course to take about 30 hours, and all Skills Pathways are 100% online and self-paced.

A Skills Pathway is a series of skills that can be learned over a period of time.

Prebuilt Pathway: A series of two or more existing skill modules that’s ready to launch today.

  • Training Pathway: A series of two or more one-hour skill modules that does not prepare employees for a certification exam or help them earn recertification credits.
  • Certification Pathway: Completing this Prebuilt Pathway can help employees prepare for a third-party certification exam.
  • Recertification Pathway: Completing this Prebuilt Pathway can help employees earn recertification credits for a specific agency such as SHRM® and HRCI®.

Tailored Skills Pathway: Select multiple existing skill modules to create this Pathway. Skill modules and assessments can be modified slightly to accommodate the needs of your business.

Custom Skills Pathway: Our team will build completely new skill modules and assessments for your business and workforce.

Other learning you may be interested in

Elements of Effective Business Communication
Human Resources: Practical Leadership
Inclusive Leadership in the New Normal