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Frequently Asked Questions

It’s simple!

  1. Sign up with either your personal email or a social media account.
  2. Pay for your course(s) with a credit card and begin learning.

You can immediately begin learning after completing your purchase.

Login using the username and password you created during purchasing at www.phoenix.edu/professional-development/login

Courses are 100% online learning experiences – all courses, including any provided materials; tools, worksheets, and videos are in English. Each course is designed to take approximately 30 hours to complete. Courses are not faculty-led – they are self-paced and self-directed – specifically made for busy adult lives, allowing you to learn when and where you want.

Each course contains:

  • Four to five modules; each module covers multiple topics and one skill.
  • Post-module assessments to test your learning – no limit on how many times you can test yourself.
  • Publicly available curated resources.

Courses are 100% self-paced and self-directed giving you the flexibility to schedule your learning time as you want. We estimate a single course may take 30 hours to complete – you'll have access to a single course for one year (365 days) from the date of purchase.

You’ll have access to a single course for one year (365 days) from your date of purchase. Upon expiration of the 365 days, you will no longer have access to the course.

Our Professional Development courses are offered as online learning experiences only – they are 100% online, allowing you to learn when and where you want.

When you have achieved a score of 85% or higher in each module’s assessment within 365 days from purchase, a Certificate of Completion will be issued for course completion.

No. Our professional development courses are non-degree, noncredit bearing, and do not carry institutional or programmatic accreditation. Professional development courses are stand-alone courses that are not part of any UOPX certificate, continuing education, degree or other program.

No. While these courses are designed for personal and professional development, they do not provide any professional development units or credits (PDUs or CEUs) from the University of Phoenix and cannot be applied towards University of Phoenix Prior Learning Assessment, (PLA) submissions. If you plan to use this course to meet professional development requirements, you will need to check with any applicable agency or employer.

No. Federal funds/financial aid or loans cannot be used to pay for a course or track.

No. Professional development course takers are not University of Phoenix students. If you are interested in becoming a University of Phoenix student, which provides access to the following services, please contact an enrollment representative at (844) 937-8679.

  • University Library
  • Career support services
  • Career Service for Life®
  • Complimentary Microsoft 365
  • eResources
  • Academic tutoring
  • Faculty or instructor support
  • any other student-level benefit or support services

You may request a refund at any time for any reason via email within 7 days of purchase and you’ll be granted a refund. After 7 days, no refunds will be granted. To request a refund, please contact the professional development team at professional.development@phoenix.edu. You will lose access to the course once your refund begins processing.

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