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Frequently asked questions

Professional Development can help your team members learn new, career-relevant skills with 100%-online, non-college-credit Skills Pathways that they can access at any time from anywhere. Professional Development Skills Pathways measure skill comprehension with assessments designed to replicate real-world scenarios so that your team can learn new skills today and start using them tomorrow.

Contact sales to learn how Professional Development can help your team learn new skills.

You can also purchase any number of our already existing Skills Pathways for your team to start learning new skills. Explore catalog.

We can work with you to create a tailored learning experience that teaches specific skills unique to your industry and organization's needs. Contact sales to learn more.

Our intuitive License Management interface makes it easy to purchase licenses, register team members for those licenses and monitor their progress as they complete skill assessments and complete their training.

Recertification Pathways can help employees earn recertification credits for a specific agency such as SHRM® and HRCI®.

If you’re having trouble logging into your Professional Development account, try the following options:

Did you use one of the single sign-on (SSO) options to create your account?

If you created your account with an SSO option like University of Phoenix, Google or LinkedIn, you’ll need to select that option to log into your account.

Are you using the correct password?

If you’ve confirmed you’re using the right email and did not create your account with a SSO option, you may have the wrong password. You can reset your password here.

Do you have an account?

You may not have created your Professional Development account yet. Being a University of Phoenix student or alum does not automatically mean you have a professional development account. Or, perhaps you’ve created an account as an individual learner but now wish to continue with a business account? Regardless, you can create a Professional Development account here.

If none of the above options helped you log into your account, please contact us for help.

A **Skills Pathway **is a series of skills that can be learned over a period of time.

**Prebuilt Pathway: **A series of two or more existing skill modules that’s ready to launch today.

- Training Pathway: A series of two or more one-hour skill modules that does not prepare employees for a certification exam or help them earn recertification credits.

- Certification Pathway: Completing this Prebuilt Pathway can help employees prepare for a third-party certification exam.

- Recertification Pathway: Completing this Prebuilt Pathway can help employees earn recertification credits for a specific agency such as SHRM® and HRCI®.

Tailored Skills Pathway: Select multiple existing skill modules to create this Pathway. Skill modules and assessments can be modified slightly to accommodate the needs of your business.

Custom Skills Pathway: Our team will build completely new skill modules and assessments for your business and workforce.

Professional Development is 100% online, self-paced and self-directed. Our learning is specifically made for busy adult lives so skills can be accessed anytime, anywhere. Our learning is not instructor-led and includes materials such as tools, worksheets, and videos (in English). Each premade Skills Pathway is designed to take approximately 30 hours to complete, and some individual skills can be completed in about one hour.

Each premade Skills Pathways contains:

  • Four to five skills.
  • Assessments to test learning comprehension with no limit on how many times an assessment can be attempted.
  • Publicly available curated resources.

No. University of Phoenix Professional Development is non-degree, noncredit bearing, and does not carry institutional or programmatic accreditation. Professional Development skills are stand-alone and are not part of any UOPX certificate, continuing education, degree or other program.

No. Federal funds/financial aid or loans cannot be used to pay for a Professional Development learning.

No. Professional Development users are not University of Phoenix students. If you are interested in enrolling employees as University of Phoenix students, which provides access to the following services, please contact an enrollment representative at (844) 937-8679.

  • University Library
  • Career support services
  • Career Service for Life® commitment
  • Complimentary Microsoft 365
  • eResources
  • Academic tutoring
  • Faculty or instructor support
  • any other student-level benefit or support services

Completing or purchasing a Professional Development skill does not qualify employees as a University of Phoenix students or alums. For additional information about University of Phoenix, please contact an enrollment representative at (844) 937-8679.

Reach out to us at You can email us or reach us through Chat during Mon. - Fri., 8am – 5pm (AZ time), excluding major US holidays.

Ready to start learning?

Take a Professional Development course and start building new skills, one course at a time.

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