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Effective Problem-Solving and Decision-Making

Empower your workforce with our online Training Skills Pathway tailored for working professionals. Delve into problem prioritization, root cause analysis and impact assessment techniques to drive informed decision-making. From distinguishing symptoms from root causes to conducting stakeholder impact analysis, learners develop a holistic problem-solving skillset for increased productivity.

Enhance logic, reasoning and bias identification skills essential for assessing complex issues and constructing sound arguments. Prepare employees with strategic decision models and KPI evaluation techniques to align decisions with organizational goals effectively. And discover insights into data analysis techniques, aiding in informed decision-making processes for driving business outcomes. Help elevate your team's problem-solving and decision-making capabilities to support business goals.

Skills you'll learn

  • Analyzing Workplace Problems
  • Critical Thinking 
  • Decision-Making
  • Leveraging Data for Business Decisions

Skill modules

Analyzing Workplace Problems

    • Problem Identification Techniques
    • Prioritizing Problems
    • Analyzing Root Cause for Cruise Deck Safety

Critical Thinking

    • Role of Critical Thinking in Problem-Solving
    • Impact of Critical Thinking
    • Thinking Critically to Solve Problems and Develop Strategies

Strategic Decision-Making

    • Frameworks of Strategic Decision-Making
    • Strategic Decision Evaluation and Impact
    • AI Integration in Product Development

Leveraging Data for Business Decisions

    • Basics of Data Analysis for Decision-Making
    • Implementing Data-Driven Decisions
    • Leveraging Data to Enhance Customer Experiences

Showcase your achievement

Share your Certificate of Completion and Professional Development Badge by uploading them to your social media profiles, such as LinkedIn® *^** , when you’ve successfully completed your Skills Pathway with a score of 85% or higher.

¹ LinkedIn is a registered trademark of LinkedIn Corporation and its affiliates in the United States and/or other countries.


Frequently asked questions

A skill module teaches a single skill in four to eight hours

  • A one-hour skill module teaches a single skill in about one hour. Every type of skill module features one or more assessments and awards a shareable digital skill badge when completed with a score of 85% or better.

A Skills Pathway is a series of skills that can be learned over a period of time.

Prebuilt Pathway: A series of two or more existing skill modules that’s ready to launch today.

  • Training Pathway: A series of two or more one-hour skill modules that does not prepare employees for a certification exam or help them earn recertification credits.
  • Certification Pathway: Completing this Prebuilt Pathway can help employees prepare for a third-party certification exam.
  • Recertification Pathway: Completing this Prebuilt Pathway can help employees earn recertification credits for a specific agency such as SHRM® and HRCI®.

Tailored Skills Pathway: Select multiple existing skill modules to create this Pathway. Skill modules and assessments can be modified slightly to accommodate the needs of your business.

Custom Skills Pathway: Our team will build completely new skill modules and assessments for your business and workforce.

There are no prerequisites. All levels and skillsets are welcome to take the Effective Problem-Solving and Decision-Making non-college-credit Training Pathway.

Effective Problem-Solving and Decision-Making has four one-hour skill modules comprised of subjects like Stakeholder Management. Each module has a knowledge check and skill assessment where employees can demonstrate what they’ve learned. You can expect the Skills Pathway to take about four hours, and all modules are non-credit, 100% online and self-paced.