PLA Fee Policies and Credit Information

The first-time, non-refundable submission fee of $150 is due when the application is submitted. You will only be charged this fee with your first application.

The fee per credit is $75, and you will be invoiced when the credit is applied to your transcript. The invoice balance is due within 30 days of the credit being applied to your account. You cannot use Student Financial Aid to pay for PLA credits.

As of July 11th, all PLA fees are subject to sales tax assessment based on state law where the submitting student resides. Going forward, any student living in a state that charges sales tax will have their PLA invoice taxed accordingly.

Credit Reserve

If you are awarded credits that you don’t need right away, they can be placed in reserve for future use. When you receive the statement of credits awarded, send an email to plac@phoenix.edu with your full name and IRN number to request that the surplus credits be placed in a reserve account.

To request the release of your reserved credits, email plac@phoenix.edu. Include your full name, IRN number and the number of reserved credits you’d like placed on your record. Include a copy of the statement acknowledging the award of these credits with your release request.

You will not be invoiced for credits that are awarded but not applied to your account.

Credit Challenge

If you disagree with your Professional Portfolio or Experiential Essay results, you may still be eligible to receive credits through the Credit Challenge process. To be eligible, you must have complied with your evaluator’s request to provide complete information about your professional experience during the initial evaluation process.  And, if you’ve submitted an Experiential Essay and not received the credit that you expected, you must have rewritten your essay  and resubmitted it for a second evaluation before you proceed to a credit challenge.

To issue a credit challenge you must follow these steps:

1. Submit an email to plac@phoenix.edu stating the rationale for your Credit Challenge. Your email must be received within six (6) weeks of having your portfolio reviewed.
   
2. To support your claim, you must provide additional documentation than what you originally submitted.  If you’re unsure what type of documentation will improve your chances of receiving credits, send an email to plac@phoenix.edu prior to submitting your challenge.
3. You can only submit one credit challenge for each submission/evaluation completed.
4. All disputed petitioned items must be submitted at one time.

What happens next?

Once you’ve submitted your email and supporting documents, you’ll receive an email notifying you if your Credit Challenge was approved. If approved, your file will be reviewed by the Prior Learning Assessment Supervisor. Please note: The challenge may result in fewer, the same, or more credits being awarded. After the credit challenge has been reviewed and a final decision is made by the Prior Learning Assessment Supervisor, it cannot be disputed further.

If you have any questions about the Credit Challenge process, please email plac@phoenix.edu.

Fast facts about PLA fees and credits:

• Once posted, PLA credits cannot be removed.
• Credits awarded but not applied to your student record will not be invoiced. For instance, your review may have resulted in six credits awarded, but you only need four credits. You will only be invoiced for the four credits that applied to your program.
• To request a specific credit value for your submission, please contact plac@phoenix.edu when your application is submitted. Include your full name, your IRN number and the maximum number of credits that you’re requesting in the email. Payment is due within 30 days of credits being awarded. Outstanding balances on a student account will be sent to collections.
  

Need more information? Please contact us at 1.866.440.4707 or email us at plac@phoenix.edu.