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5 in-demand telecom jobs

Telecom jobs

Telecommunication experts are in demand right now across a wide spectrum of industries, says Liane Monaco-Christensen, MBA, an instructor in the bachelor’s in IT (BSIT) program at the University of Phoenix San Diego Campus.

“Once you’re in an IT department, your job is to hold everything together communication-wise behind the scenes,” adds Monaco-Christensen, who has been a network integration architect in the finance, manufacturing and education industries, as well as in the telecom sector. She notes that many large companies manage their telecommunication needs in-house.

Here are five in-demand telecommunication jobs:

Network specialists

These entry-level positions are the jack-of-all-trades of the telecom world, says Daniel Aldama, PhD, an instructor in the BSIT program for the College of Information Systems and Technology at the University’s Southern California Campus.

“[Many] big companies hire tech support people … who can solve not only network issues, but also desktop issues,” he notes, such as troubleshooting personal computer and office phone problems. Aldama, an IT consultant with 25 years of experience in telecommunications, emphasizes that a BSIT is required for most positions.

Legacy telecom carriers like Verizon and AT&T — which provide the backbone of all the nation’s Internet, cable and telephone networks — also hire network specialists to keep their massive systems up and running. “Typical [job] titles are network administrator or technician,” Aldama says.

Field technicians

These professionals handle customer service calls, install equipment and repair breakdowns in the telecommunication system.

“The field technician is still needed by many of the [national] carriers and local [telecom] providers,” Aldama explains, including cable and satellite TV companies as they expand connectivity to the Internet.

Product managers

You’re probably familiar with commercials promoting the “bundling” of cable TV and Internet services, on-demand programming and mobile networking options. “Product managers,” Monaco-Christensen says, “are responsible for developing and managing all the different telecommunication products you see in the market today.”

They must constantly update the products they manage to stay competitive, which requires significant networking, programming and customer service expertise, she emphasizes. “People who start out as a field technician dealing with the hardware issues,” she adds, “can work their way up to become product managers.”

Network engineers

These senior-level professionals design, integrate and maintain entire telecommunication networks, Monaco-Christensen explains. “When you’re merging multiple communication networks, whether due to telecom companies consolidating or changes in technology,” she says, “the network engineer oversees all of that.”

Large telecom companies like AT&T often want network engineers who have government security clearances to help develop communications infrastructure that can withstand cyberattacks and that complies with federal privacy regulations. “These positions are great for former military tech personnel with security clearances,” Monaco-Christensen points out.


Cloud strategists

This is an emerging telecommunication field that involves designing and building the next generation of cloud computing networks — using servers hosted on the Internet, says Monaco-Christensen, who notes that these network engineers must hold certifications in advanced-level data management and Cisco® networking systems.

“Cloud computing and virtualization [moving servers to the cloud],” she says, “is the next frontier.”

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