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Phoenix Forward

Navigating the digital halls of the library

The University Library, launched in 1995, is an expansive resource for students, faculty and alumni. It’s completely online, offering accessibility while helping to preserve the environment by using fewer resources.

“We were the first university to have an online library. Before 1995, students had to come to the library; we allowed the library to come to the students,” explains Kurt Slobodzian, who created the library. Here are some surprising facts and figures about this trendsetting service:

The University of Phoenix Library

The trailblazing University of Phoenix Library

  • Open 24 hours a day, 7 days a week
  • 90% of the library is made up of more than 100,000 full-text journals and more than 200,000 e-books
  • Students also have access to JAMA, The New York Times, The Wall Street Journal and other major periodicals that charge for content
  • Other resources include images, videos, audio clips and data sets
  • There are more than 3 million full-text downloads per month - that averages out to 10 per student, per month
  • These publications cover all subjects taught in University of Phoenix classes
  • 12 degreed librarians work daily to help students
  • When students have a question or need help, they can use the Ask a Librarian service
  • On average, the Ask a Librarian service is used 1,500 times per month
  • The typical response time is within 4 hours but most are answered within 1 hour
  • Questions and requests can be submitted to library@phoenix.edu
  • Through the Document Delivery service, students can request a publication they need that is not found within the University Library
  • If a physical building were constructed to house the printed equivalent of the digital resources found within the University Library, it would have to be at least 145,000 square feet. If every University of Phoenix location had a library this size, more than 29,000,000 square feet of buildings would be needed. That's equal to the floor area of 12.9 Empire State Buildings.