# Classroom Resource Center

Discover tools, guides and videos to help you navigate your online classroom, manage assignments and stay on track with your education.

## Introducing your virtual classroom

## Blackboard Ultra Course Overview

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## Quickstart guide

1. Before you start
2. Assignments & course content
3. Participation & attendance
4. Grades & feedback
5. Messages & notifications
Before you start
### NEW STUDENT TIP

## Computer and internet requirement

To give you the best opportunity to succeed in class, you’ll need regular access to a**laptop or desktop computer,**along with reliable internet connection.

Mobile devices alone**will not be sufficient**to complete your program. Many course assignments will require a computer with internet access to complete and submit work.

You will need regular access to a** laptop or desktop computer** to give you the best opportunity to succeed.  

Mobile devices alone** will not be sufficient** to complete your program. Many course assignments will require you to use a computer to complete and submit your assignment.

[Find computer and Wi-Fi discounts](https://uopxdiscounts.perkspot.com/pages/tech-essentials-uopx)
#### Is your browser compatible?

Blackboard Ultra works best with these recommended browsers:

- Chrome
- Safari
- Firefox
- Microsoft Edge

Make sure your browser and operating system are up to date before logging into your classroom for the optimal experience.

Need more info? [See complete tech requirements](/student-resources/computer-requirements.html)

Assignments & course content
Finding your assignments

**Step 1:** You can access your course content by clicking on the first tab on the course navigation bar.

**Step 2:** Upon clicking the '**Content'** tab, you will find your course resources, as well as a folder or module for each week of the course. These will vary by course.

**Step 3: **To view your course content, simply click on a folder to open it.

Participation & attendance
How to post in a discussion

**Step 1: **To view your required discussion activity, access the current week module. Here you will find the required discussion activity. They will be typically labeled 'Discussion' in the description of the activity.

**Step 2:** Within a given discussion, you will see the discussion topic along with a response area below it.

**Step 3: **Respond to a discussion using the given response area. You can choose to respond immediately or save a draft for later.

**Step 4: **To view replies from others, simply click on '**Show replies**.' Any new replies will be highlighted.

Grades & feedback
How to check grades and feedback

**Method 1: **You can access your grades by clicking on the '**Gradebook**' tab, fifth from the left, on your course navigation bar. 

If a grade has been posted, it will appear here, reflecting a 'Graded' status for the associated learning activity. If feedback has been added, you will see a 'View' button to the right of the grade. Click '**View**' to see any feedback. (Not all assignments will have written feedback.)

**Method 2: **You can see all past assignments by clicking on the '**Content**' tab and opening the folder containing your assignment. Click on the assignment to see if it has been graded. If it has, you will see the grade displayed. If feedback has been added, you will see a purple icon next to your grade. Click the purple icon to view any feedback.

**Method 3: **You can see when your instructor updates grades within your Activity Stream. You can click on the '**View my grade**' button in an activity message to see your grade and feedback.

Messages & notifications
Viewing messages

**Method 1: **To check your messages, simply click the '**Messages**' tab on your course navigation bar. Here, you’ll see specific message threads inside that you can click on to read your messages.

**Method 2:**Using Blackboard's side navigation panel, which is outside of your course, you can click on the '**Messages**' tab. Here, you will find all messages across your current and previous courses.

Managing notifications

To manage notifications settings, click on your personal profile. Within your personal profile, you can choose to receive email, text and Activity Stream notifications.

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## Tips for your learning journey

## UOPX 101: Going Back to School

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## UOPX 101: Attendance and Participation

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## Frequently asked questions

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### How can I access Blackboard on my mobile device?

Log in to [MyPhoenix](https://my.phoenix.edu/) using your mobile web browser, just as you would on your computer. Then click the '**Go to class**' button on the homepage.

### How can I access the University Library on my mobile device?

Once you're logged into [MyPhoenix](https://my.phoenix.edu/)on your mobile browser, tap the menu button (the icon with three horizontal lines) in the top left corner. Find the**Resources** section and select '**University Library**.' 

### How do I collaborate in real time with others on Blackboard?

You can use Blackboard Collaborate to interact with students or faculty by swapping files, sharing applications and taking notes on a virtual whiteboard. Here's how:

1. Log into your class  
2. Go to the**Details & Actions**panel (On desktop, this will be to the right of Course Content section. On mobile, it will be nested under the Content tab.)  
3. Under**Class Collaborate**, select '**Join session**'  
4. Select '**Course Room**' to start collaborating

### Are there other resources to help me navigate Blackboard?

Here are two resources to support you at every step as you learn how Blackboard works:

- [Blackboard Ultra Manual](/content/dam/edu/students/classroom-resources/Blackboard-Ultra.pdf) (PDF)**:**A detailed, downloadable guide with everything you need to know about using Blackboard Ultra. 
- [Blackboard Ultra Help Site](https://help.blackboard.com/Learn/Student)**:**A go-to online resource for tutorials, FAQs and troubleshooting tips.

### What do I do if I need additional support?

Technical support is available from 5 a.m. to 1 a.m. (Arizona Time), 7 days a week, including select hours on major holidays. Please call[877-832-4867](tel:877-832-4867).

Step: 2 of 7

### Have you completed a program with the University?

#### I am a returning Alumni I’ve graduated from University of Phoenix and want to continue my education.

#### I am continuing my program I attended previously and was unable to complete my program but I’m ready to finish.

## Why we ask this question

Knowing your current status with the University allows us to personalize your scholarship results.

Step: 3 of 7

### How long ago did you attend University of Phoenix?

#### A year ago, or more

#### Less than a year ago

## Why we ask this question

Returning students may be eligible for certain scholarships if they attended during a particular time frame.

Step: 4 of 7

### What degree level are you interested in?

#### Bachelor's degree

#### Master's degree

#### Doctoral degree

## Why we ask this question

Our scholarships are degree level specific.

Step: 5 of 7

### How many credits do you expect to transfer?

#### 0 - 9

#### 9 - 12

#### 12 - 60

#### 60 - 102

#### More than 102

## Why we ask this question

An estimate of transfer credits allows us to personalize your possible scholarship results.

Step: 6 of 7

### What is your current GPA?

#### Less than 3.0

#### 3.0 - 3.25

#### 3.25 - 3.75

#### 3.75 - 3.85

#### More than 3.85

## Why we ask this question

Providing your current GPA allows us to determine which scholarships you may be eligible for.

Step: 7 of 7

### How many years of work experience do you have?

#### 3 or more years

#### Less than 3 years

## Why we ask this question

Some of our University of Phoenix scholarships require that you have previous work experience.

## Here are your results!

Based on your selections, here's a list of scholarships you may be eligible for.

Results
## Questions?

Our dedicated support team is here to help. Don’t hesitate to reach out.

Contact us

## Next steps to consider

We recommend checking out other savings opportunities. Our Savings Explorer® tool has helped bachelor’s students on average save $11,000 & nearly 1 year off their undergraduate degree. It's easy to use and there's no obligation to enroll.

## What's next?

Receive a free Scholarships and Savings Guide right to your inbox with more information on scholarships, the application process and other savings opportunities.

## Questions?

Connect with an enrollment representative to find out more about your online classroom and preparing for your first day of class.

[Request info](https://www.phoenix.edu/request/request-information)[Login to MyPhoenix](https://login.phoenix.edu/am/XUI/?realm=/alpha&goto=https://login.phoenix.edu:443/am/oauth2/authorize?scope%3Dopenid%26response_type%3Dcode%26redirect_uri%3Dhttps://authdepot.phoenix.edu/authdepot/msp/saml/oidc/callback%26client_id%3D4c55014a-0a00-48fa-bc?realm=/alpha&goto=https://login.phoenix.edu:443/am/oauth2/authorize?scope%3Dopenid%26response_type%3Dcode%26redirect_uri%3Dhttps://authdepot.phoenix.edu/authdepot/msp/saml/oidc/callback%26client_id%3D4c55014a-0a00-48fa-bc)[Request info](https://www.phoenix.edu/request/request-information)