In Response to the U.S. Department of Education’s Action Approving $37M in Borrower Defense Discharges for More Than 1,200 Students Who Attended the University of Phoenix
“We respectfully, but adamantly disagree with the U.S. Department of Education’s allegations related to the Dec. 2019 University of Phoenix settlement with the Federal Trade Commission (FTC). The claims made by the FTC and the Dept. of Ed were never tested in court. We stand behind our statement from Dec. of 2019 in which we admitted no wrongdoing in the Let’s Get Back to Work campaign, a single campaign that ran from late 2012 to early 2014. We encourage review of our statement and the ads on a University of Phoenix microsite.
“With respect the Borrower Defense to Repayment claims, the University of Phoenix takes student borrower complaints very seriously and has provided significant evidence to the Dept. of Ed refuting inaccurate, baseless, or incomplete claims. While the University is not against relief for borrowers who have valid claims, we intend to vigorously challenge each frivolous allegation and suspicious claim through every available legal avenue.
“We remain focused on our mission which is providing quality, career-relevant higher education to underserved adult learners while supporting our more than one million University alumni.”
About the University of Phoenix affiliation with University of Idaho
The University of Phoenix announced that it will be acquired by a non-profit entity affiliated with the University of Idaho (“U of I”). This action will provide a path to full non-profit status for University of Phoenix.
University of Phoenix is committed to providing members of the media with access to the best sources of information for stories pertaining to the University's role in higher education for working adults. If you're a reporter and would like to contact us, please call our media hotline or email media@phoenix.edu. Please include your name, publication, the nature of your story and deadline date.
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November 28, 2023 • 2 minutes
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Public Relations
Andrea Smiley
Vice President, Public Relations
M. 480-560-9214
Andrea.Smiley@phoenix.edu
Media Relations
Sharla Hooper
Director, External Communications & Media Relations
T. 602-254-0086
sharla.hooper@phoenix.edu
Government Affairs
Conwey Casillas
Vice President, Federal Relations & Public Affairs
M. 202-365-6775
Conwey.Casillas@phoenix.edu
Reporters wishing to interview University leaders, staff, faculty, students or alumni can contact a representative of University of Phoenix through the media hotline at 602.254.0086 or by sending an email to media@phoenix.edu.
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University of Phoenix innovates to help working adults enhance their careers and develop skills in a rapidly changing world. Flexible schedules, relevant courses, interactive learning, skills-mapped curriculum for our bachelor’s and master’s degree programs and a Career Services for Life® commitment help students more effectively pursue career and personal aspirations while balancing their busy lives. For more information, visit phoenix.edu.