Reach us by email, phone or mail if you have questions about admission, academics, financial options, joining the faculty or other University of Phoenix matters. Call 866-766-0766 to speak with us right away.
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Sunday 12 pm to 4 pm MST
University of Phoenix
4035 S. Riverpoint Parkway
Phoenix, AZ 85040
You are encouraged to work directly with your campus personnel to resolve any disputes. However, if further attention is necessary, you may contact the Resolution Services (ODM) for assistance by calling 602-557-5566 or Email Us: Email.
Please note that if you have a grade grievance, you must contact your Academic Advisor or respective manager to escalate at the campus level. ODM will not respond to these disputes.
Filing a complaint in your state
If you’re a student or member of the public who would like to file a complaint against the University, you can file with the state where you are a resident or use our internal process through our Resolution Services.
Technical support is available from 5 a.m. through 1 a.m. 7 days a week, including select hours on major holidays. Please call 877-832-4867.
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