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Have a question?

Use this form to contact the Alumni Association directly or browse the FAQs below for immediate answers.

Alumni FAQ

Please contact the Office of Admissions and Records Support Center:

Office hours are 6:00 a.m.-5:00 p.m. MST, Monday-Friday.

You can request an official transcript 24/7 through your student portal. Please check your unofficial transcript to make sure your coursework and grades have posted before ordering your official transcript.

You can request an electronic transcript or pay an additional fee for rush delivery of a paper transcript if you need expedited service. Please note, some limitations apply to rush deliveries. Learn more about ordering transcripts.

As a graduate of University of Phoenix, you are automatically a part of the Alumni Association. To gain access to the benefits on the alumni website, please log in using your student portal login credentials.

Be sure to also complete your alumni directory profile on the PhoenixLink Network.

If you already have a student portal login, recover or reset your credentials. Or you can create a login if you don’t have one.

Your IRN or ‘Individual Record Number’ is your unique identification number. You can find it on the top right corner of your student portal in the drop down under your name. If you need your IRN in order to create a student portal login, please email with all four of these items:

  • Your name as it appears on your diploma
  • Your graduation date
  • Your birth date
  • The last four (4) digits of your social security number

You can request an alumni confirmation letter by calling the Office of Admissions and Records Support Center at (602)-557-4600. This letter states you graduated with degree type, date and that you are a part of the alumni association.

All updates to your contact information can be made on your alumni profile in the student portal.

These fields are not editable and are part of your official student record. If any of those fields needs to be updated, please contact the Office of Admissions and Records Support Center:

Office hours are 6:00 a.m.-5:00 p.m. MST, Monday-Friday.

This is standard and you have nothing to worry about. Once you order your diploma, it takes time for our database to switch you from “student”’ to “alumni” status. This process typically takes about 30 days. If you need help ordering your diploma, please contact your Academic Representative.

As a University of Phoenix alum, you have access to our Phoenix Discount Center, where you can find exclusive benefits and discounts at over 900 merchants. Create an account using your university credentials.

As one of our valued alumni, you can take advantage of special savings on another degree.

Graduates receive lifetime access to our full suite of career services, including career support through our Career Services for Life™ commitment.

The Alumni Association oversees alumni chapters across the country. Joining a chapter is always free, and you’ll get to connect with fellow alumni, network, attend local and virtual events and more. Find the chapter closest to you.

There are currently 50 alumni chapters across the United States. When adding new chapters, we consider:

  • Total Alumni population (footprint)
  • Campus presence
  • Strong campus support
  • Level of participation at Homecoming events
  • Geography, national balance and proximity to existing Chapters

While we don’t have any plans on future expansion of the program at this time, we will certainly make a note of your request to add one and look into your area as a possibility. If you have any questions, please contact us at

You may contact the Alumni Association via phone at 1-800-795-2586. Office hours are 5:00 a.m.-9:00 p.m. MST, Monday – Friday.

Our faculty members must meet rigorous standards. A master’s-level degree or higher is required order to teach with us, in addition to practical experience as a working professional.

Our faculty members must meet rigorous standards. A master’s-level degree or higher is required order to teach with us, in addition to practical experience as a working professional. Besides teaching positions, we also employ faculty development administrators, campus college chairs and college deans. And to meet the needs of our students, we employ academic, financial and enrollment representatives and much more. Become a faculty member.

As a partner with you on your career journey, we are pleased to provide you with access to our Alumni Library. Fuel your learning long after graduation with access to key trade and industry journals which allow you to stay current in latest research, developments and news in your field.

We have Recognized Student Organizations that alumni have access to. Check out the full list of RSOs. Once you identify the group you’d like to join, email with your request to join and they will assist you.

You can purchase University of Phoenix gear online at the Phoenix Store.

PhoenixLink™ Network is our exclusive alumni network, where you can connect with like-minded individuals in your professional field or based on your interests. Activate your alumni profile.

You can add your business to the directory in our PhoenixLink™ Network under the Resources tab. Simply select the Create resource button and choose business listing from the dropdown menu. Activate your profile on PhoenixLink™ Network if you haven’t done so yet.

You may access the alumni directory through our PhoenixLink™ Network. You may search for fellow UOPX alumni by name, location, major, or industry expertise. Activate your profile so others can search and find you too.

If you want to share your story with us and don’t mind if we reach out for more details, fill out this form to tell us your story.

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Benefits & discounts

Get alumni goodies and perks.

Career resources

Get help growing in your career.

Join the network

Connect with fellow alumni.