Week 1

• Identify the human factors that create resistance and motivate organizational change.
• Examine how global markets influence organization change.
• Differentiate between organizations that use human factors to motive change from those organizations that are met with resistance.

Week 2

• Determine the purpose of interpersonal skills and communication skills needed to lead change as a change agent.
• Determine the action that is need to lead change.
• Summarize the skills needed to develop change leaders.
• Analyze the practice of leadership that engage change in organizations.

Week 3

• Determine how to apply various theories to induce the implementation of change in an organization.
• Construct a plan for organizational change that uses more than one approach to implement change.
• Design a training program that uses job performance as a measure of organizational change.
• Describe the best practices about effective change strategies.
• Identify the challenges of teamwork in a globally based company undergoing organizational change.

Week 4

• Describe strategies needed to overcome employee resistance.
• List examples of how to change employee behaviors using shared diagnosis.
• Identify strategies used for continuous improvement during organizational change.
• Summarize how the design of an organization can shift based on global presence, economic trends, and employee behaviors.

Week 5

• Describe the relationship between employee selection and employee recruitment as related to shifts in organizational behaviors.
• Summarize the effect of removal and replacement as related to organizational change.
• Determine how to match expected competencies with organizational needs.
• Evaluate the process of human capital alignment to promote organizational renewal.

Week 6

• Describe how using technology to disseminate information and communication can affect organizational change.
• Explain the impact of management response on organizational change.
• Examine how an employee incentive plan promotes change.