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Course level: Undergraduate
This course provides students with advanced-level knowledge of interviewing, intervention, assessment, and documentation skills needed to perform social work practice. Students develop skills in verbal and written communication and examine the importance of effective documentation from a social and legal perspective.
What you'll learn
Course skills and outcomes
Week 1: Defining an Ethical Therapeutic Relationship
- Describe how social workers apply knowledge of legal and ethical standards within the social work profession.
- Describe the importance of maintaining appropriate boundaries while establishing and maintaining a therapeutic relationship.
- Explain the importance of therapeutic communication and interviewing skills in the context of a culturally diverse client population.
Week 2: Active Listening and Ethically Appropriate Therapeutic Interventions
- Determine an ethical and empathetic client intervention based on active listening principles.
- Describe how cultural sensitivity cultivates engagement and therapeutic rapport with the client.
Week 3: Listening, Reflecting, and Applying Theoretical Frameworks
- Apply your knowledge of foundational social work practices to a client case study.
- Describe appropriate active listening skills and techniques that facilitate the therapeutic relationship.
- Describe appropriate questions based on applying a theoretical framework in a therapeutic setting.
Week 4: Therapeutic Communication and Evidence-based Practice
- Apply both theoretical and therapeutic communication skills in addressing client issues
- Explain the appropriate use of empathy to facilitate a therapeutic relationship
- Evaluate a broad range of relevant therapeutic communication skills that support a client, while including evidence-based practice.
Week 5: Assessing Client Data, Documentation, and Resolution
- Assess client data to perform appropriate interventions
- Document client treatment in accordance with appropriate legal and professional ethical standards
- Assess a resolution of a client’s presenting problem using appropriate therapeutic treatment strategies and documentation procedures.