“One of the biggest things I like about the post office is if you want to grow, you can grow,” Miller shares. So, six months after completing her MBA, Miller was back at USPS full time in a role that would evolve with time and eventually take her to Kentucky, where she lives today. After all, growth is a lifelong process and one that Miller embraces wholeheartedly.
“Deb is a leader within our organization,” Alvarran says. “Her passion for learning, sharing knowledge and ultimately guiding success are what help create characteristics of trust, confidence and leadership among her peers.”
Miller’s approach to leadership is in some ways intentional, in others inherent. Miller credits her military mentors as underscoring for her early on the difference between two kinds of leaders.
“You can either lead in a way that’s convenient for me, because it’s all about me and what I need,” Miller explains. “Or, you can lead in a way that’s more responsive to the needs of your team.”
Miller gravitates toward the latter and fortified that natural preference during her MBA program. “One of the things I think every instructor said was, ‘Whether you’re the boss or you’re the subordinate, you’re still leading your boss.’”
Everyone has weaknesses, in other words. A good team has a mix of people whose strengths compensate for the weaknesses.
Miller takes these lessons to heart. “Every job I’ve been in, I’m always trying to lead and help others become successful.”
According to Alvarran, she’s accomplishing this task beautifully. “Her obvious passion for helping others is exemplified through her work and helps provide a hopeful, positive outcome during times of uncertainty and change,” he says.
To this, Miller might say it’s just part of the job. Good leaders, after all, focus on results, not credit.