When employees are unclear about how their success is measured, it can be difficult to work toward an organizational goal. Accountability in this context is all about transparency surrounding what leadership expects of employees and vice versa.
When employees know the goals they are accountable for, they have a clearer idea how to contribute to the company’s mission.
When evaluating accountability, it’s important to assess how clearly goals are set and communicated within the organization. Without clear accountability, for example, it can be hard for an employee to know whether to take on more work or to take some off their plate. This can lead to an uneven distribution of work, resulting in bottlenecks and inefficiency.
By implementing a culture of transparency and open communication, organizations can ensure team members are accountable to each other and thereby working together toward a common goal.