PUBLIC SECTOR COMMUNICATIONS
Start when you're ready
Choose an upcoming start date: 24 Nov 2020
Start when you're ready
Choose an upcoming start date: 16 Feb 2021
This course is available as part of a degree or certificate program.View all programs
Course level: "Undergraduate"
"<p>This course introduces students to the foundations of communication in a business setting. Students are exposed to various topics related to interpersonal and group communication within the context of applications in an office or virtual office setting. Students will develop skills in various mediums of written communication to, include: memos, emails, business letters, and reports. Communication ethics and cross-cultural communications are also explored. Upon completing the course, students will have an awareness of their personal communication style and be able to identify areas for further exploration of communication as a business skill.</p>"
Purchase of LabPaq® Hands-on Lab Kits are required for this course.
Please Note: Attendance and participation are mandatory in all University courses, and specific requirements may differ by course. If attendance requirements are not met, a student may be removed from the course. Please review the Course Attendance Policy in the Catalog for more information.
University of Phoenix reserves the right to modify courses. While widely available, not all courses are available in all locations or in both online and on-campus formats. Please check with an enrollment representative.
What you'll learn
What you’ll learn
- Identify communication skills and types in the public sector
- Discuss the characteristics of effective communication
- Discuss communication and culture
- Discuss communication types/genres including verbal and nonverbal
- Outline communication and relationships
- Identify the values of listening
- Identify the effects of technology and social media on communication
- Discuss a communication plan for public organizations
- Identify conflict resolution through communication
- Discuss the need for public speaking
- Develop informative methods of internal and external communications
- Discuss Intercultural Communication
- Identify group and team communication
- Discuss communication and leadership
- Identify written communication and reporting
- Discuss the practice of persuasive writing and messaging