bpa200 | undergraduate

Public Sector Communications

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This course introduces students to the foundations of communication in a public sector setting. Students are exposed to various topics related to interpersonal and group communication within the context of daily criminal justice applications. Students will develop skills in various mediums of verbal, nonverbal, and written communication genres. The utilization of social media and technology will be explored along with cross-cultural communications. Upon completing the course, students will have an awareness of various communication styles and genres and be able to identify areas for further exploration of communication as a skill.

This undergraduate-level course is 5 This course is available to take individually or To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Continuing education units: XX
Professional development units: XX
Duration: 5

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    • Discuss communication and leadership.
    • Identify written communication and reporting.
    • Discuss the practice of persuasive writing and messaging.
    • Identify group and team communication.

    Effective Public Sector Communication and Culture

    • Identify communication skills and types.
    • Discuss the characteristics of effective communication.
    • Discuss communication and culture.

    Communication Types, Genres, Relationships and the Value of Listening

    • Identify communication types and genres including verbal and nonverbal.
    • Outline communication and relationships.
    • Identify the values of listening.

    Communication Plans, Technology, and Conflict Resolution

    • Identify the effects of technology and social media on communication.
    • Discuss a communication plan for public organizations.
    • Identify conflict resolution through communication.

    Internal and External Communications

    • Discuss the need for public speaking.
    • Develop informative methods of internal and external communications.
    • Discuss Intercultural Communication.
    Tuition for individual courses varies. For more information, please call or chat live with an Enrollment Representative.

    Please ask about these special rates:

    Teacher Rate: For some courses, special tuition rates are available for current, certified P-12 teachers and administrators. Please speak with an Enrollment Representative today for more details.

    Military Rate: For some courses, special tuition rates are available for active duty military members and their spouses. Please speak with an Enrollment Representative today for more details.

    The University of Phoenix reserves the right to modify courses.

    While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.

    Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.