bshs415 | undergraduate

Field Experience I

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This is a 15-week course requiring at least 175 hours of field experience, or an average of 12 hours per week committed to a field placement site. Students will work in a human services setting under the supervision of a qualified professional. In addition to providing direct service, students will attend a weekly 2-hour class for faculty supervision and evaluation of core competency development. Typical activities of a field placement involve employing skills acquired so far in the program progression: conducting interviews, working directly with clients and groups, developing action plans and documenting. Students will complete Modules 13 and 14 of the MHF training.

This undergraduate-level course is 15 weeks This course is available as part of a degree or certificate program. To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Continuing education units: XX
Professional development units: XX
Duration: 15 weeks

topic title goes here

    Interviewing Skills

    • Apply interviewing techniques to help clients identify their experiences, issues and problems.

    • Differentiate between listening, clarifying, and integrating during the client interview process at your agency.


    • Explain the importance of self-development and self-awareness in enhancing your human services professional skills.
    • Discuss the importance of staying current with educational resources and advancements in the field.

    • Discuss the educational resources available through your agency.

    Completing Your Intership

    • Outline a strategy to implement feedback and skills gained during the internship.

    • Discuss the importance of bringing closure to the relationship with your employer. 
    • Identify future careers goals that have resulted from the internship experience.

    • Evaluate your learning experience and performance throughout the internship.

    Field Experience Standards

    • Discuss student responsibilities and expectations in field experience.

    • Identify the National Organization for Human Services (NOHS) and the Council for Standards in Human Service Education (CSHSE) standards.

    • Explain the role of supervision.

    Knowing Your Agency

    • Explain how political and legislative changes have influenced client care at your agency.

    • Identify the range of problems facing the clients at your agency.

    • Explain how your agency engages the clients and the community in the helping process.

    • Identify the mission statement, goals, organizational structure, funding source, and community network of your agency.

    Human and Social Systems

    • Describe the stage of human development of the clients at your agency.

    • Explain the environmental factors influencing your agency’s clientele.

    Ethics and Values for the Human Services Professional

    • Describe the legal and ethical standards practiced at your agency.

    • Evaluate ethical conflicts using an ethical decision-making model.

    • Differentiate between professional and personal boundaries with your agency’s clientele.

    Diversity and Special Populations

    • Discuss the importance of cultural awareness as it relates to your agency.

    • Explain why understanding of diversity is important for your role as a human services professional.

    • Identify uses of language and the connection to cultural competence.

    Delivery of Human Services

    • Describe the human service skills practiced by the professionals within your agency.

    • Evaluate your agency’s role within the community.

    Interpersonal Communication

    • Describe basic communication skills.

    • Differentiate between communicating with individuals, families, groups, and communities.

    Client Assessment Part 1: Process

    • Determine treatment plan goals with your client.

    • Explain the importance of incorporating your clients’ perspectives during the assessment phase.
    • Describe the assessment process used to understand client problems.

    Client Assessment Part 2: Planning

    • Identify clear, attainable, and measurable goals and objectives used to address the clients’ problems.

    • Develop a treatment plan incorporating your clients’ strengths and challenges.

    Client Assessment Part 3: Implementation

    • Identify ways in which your agency determines client services, resources, and support systems.

    • Determine responsibility and ownership for completion of client treatment goals and outcomes at your agency.


    • Explain the importance of maintaining accurate and comprehensive records at your agency.

    • Describe methods for ensuring that confidentiality and ethical standards are practiced at your agency.

    Human Service Information Management

    • Describe how technology is used at your agency.

    • Evaluate the appropriate use of client data, statistical information, and record keeping at your agency.

    Tuition for individual courses varies. For more information, please call or chat live with an Enrollment Representative.

    Please ask about these special rates:

    Teacher Rate: For some courses, special tuition rates are available for current, certified P-12 teachers and administrators. Please speak with an Enrollment Representative today for more details.

    Military Rate: For some courses, special tuition rates are available for active duty military members and their spouses. Please speak with an Enrollment Representative today for more details.

    The University of Phoenix reserves the right to modify courses.

    While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.

    Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.