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"Degrees & Programs"


Crisis Intervention and Trauma




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Course level: Graduate

This course provides students with an in-depth evaluation of crisis and trauma counseling, including emergency and disaster situations. Students examine crisis theory, methods of crisis response, psychological effects associated with trauma, assessment strategies, and intervention models. Students analyze theoretical approaches as they relate to crisis management and trauma counseling. Students residing in Florida, Kentucky, Massachusetts, New Hampshire or Nevada and individuals who live outside the United States are not eligible to enroll in this course..


This graduate level course requires proof of completion of a graduate degree in counseling or related field (e.g. Psychology, school counseling, school psychology, gerontology counseling, rehabilitative counseling).

What you'll learn

Course skills and outcomes

Week 1

  • Examine the basic rationale and the theoretical and conceptual information needed for applied crisis intervention.
  • Explore the cultural implications of crisis management.
  • Analyze the Triage Assessment System for crisis intervention.

Week 2

  • Analyze the foundational skills of crisis management in the counseling setting.
  • Differentiate between crisis intervention and long-term therapy.
  • Examine the special considerations in electronic crisis counseling.
  • Describe counseling ethics in crisis response.

Week 3

  • Articulate the appropriate assessment and treatment strategies for crises related to PTSD.
  • Explain the appropriate use of suicide prevention strategies.
  • Apply counseling interventions for clients who have experienced sexual trauma.
  • Describe the differences between the assessment instruments for crisis triage.

Week 4

  • Analyze the effect of abuse and partner violence in domestic relationships.
  • Examine the relationship between codependency and substance abuse.
  • Apply counseling models and strategies for coping with unresolved grief.
  • Describe crisis response team models in a school environment.

Week 5

  • Explain appropriate responses to violent behavior within public institutions.
  • Describe basic crisis negotiation strategies and survival techniques.
  • Explain counselor burnout, vicarious traumatization, and compassion fatigue.
  • Analyze the theoretical basis and operating paradigm for large-scale disasters.
  • Demonstrate the integration of crisis with trauma counseling skills.

Week 6

  • Demonstrate critical thinking, independent problem solving, and performance capabilities in relation to crisis counseling and management.
Demonstrate analysis and synthesis of information from multiple sources in a crisis management situation.


Why take courses at University of Phoenix

Accreditation that matters

We’ve been accredited by the Higher Learning Commission ( for more than 40 years.

Real-world instructors

Learn from instructors who bring an average of 25 years of working experience to the classroom.

Affordable and potentially reimbursable

Our tuition and fees are competitive and fixed. Also, check to see if your employer will cover you for this course.

Next Steps

Start a conversation about your future with an enrollment representative today.

Start a conversation about your future with an enrollment representative today.

Call (844) 937-8679

Transfer Credits

Credit Transfer

Credit Transfer

Need to transfer credits to another college or university?

Before you enroll in a course, check with your school of choice to make sure they will accept our transfer credits and to understand any requirements or limitations. Then you can complete your course, and request your official transcript be sent to your school. That’s it!

How to request your transcripts