cis291 | undergraduate
PC And Device Fundamentals
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Application and Troubleshooting
- Select processes and compatible components to repair a PC or mobile device.
- Define the steps needed to repair mobile device performance issues.
- Direct an end-user to resolve a performance issue.
- Design a system setup to satisfy a work order.
- Install, configure, and test new hardware components in PC or mobile systems.
The Motherboard and Connectors
- Identify and explain Personal Computer (PC) and mobile device motherboard form factors, components, their purpose, and characteristics.
- Select and explain necessary PC connector types and laptop ports for given systems, including requirements of the connection interfaces and ports.
- Catalog processors, Random Access Memory (RAM), storage systems, expansion cards, power supplies, and cooling systems for given user needs compatible with current motherboards and operating systems.
- Recommend compatible hardware replacement options using reliable and credible information sources.
Hardware Installation and Configuration
- Create process documents that explain the steps to install and configure PC and mobile device hardware and components.
- Configure hardware components using Basic Input/Output System/Unified Extensible Firmware Interface (BIOS/UEFI) setting tools.
- Construct a hardware troubleshooting process and monitoring resources list useful in resolving hardware performance issues.
- Define and resolve hardware performance problems that occur during installation.
Configuration, Maintenance, and Security
- Recommend and explain hardware security methods appropriate to organization and user needs and expectations.
- Explain PC and mobile device preventative maintenance practices necessary for peak performance and longevity.
- Diagnose and troubleshoot hardware performance issues.
Peripherals and Accessories
- Summarize types of accessories and peripherals commonly used in workstation setups.
- Document steps and considerations for installing and configuring peripherals and accessories.
- Propose an appropriate print technology for a given scenario.
- Describe printer maintenance and troubleshooting steps to resolve performance issues.
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