cis291 | undergraduate

PC And Device Fundamentals

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This course provides an introduction to personal computer (PC) and mobile devices commonly used in business and non-profit industries. Topics include the fundamentals of hardware components, architecture, configuration, upgrade, and repair. This course also provides an introduction to hardware troubleshooting and computer support. This course and CIS/293 are aligned with the requirements of the CompTIA A+ 220-901 exam.

This undergraduate-level course is 5 weeks This course is available to take individually or To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Continuing education units: XX
Professional development units: XX
Duration: 5 weeks

topic title goes here

    Application and Troubleshooting

    • Select processes and compatible components to repair a PC or mobile device.
    • Define the steps needed to repair mobile device performance issues.
    • Direct an end-user to resolve a performance issue.
    • Design a system setup to satisfy a work order.
    • Install, configure, and test new hardware components in PC or mobile systems.

    The Motherboard and Connectors

    • Identify and explain Personal Computer (PC) and mobile device motherboard form factors, components, their purpose, and characteristics.
    • Select and explain necessary PC connector types and laptop ports for given systems, including requirements of the connection interfaces and ports.
    • Catalog processors, Random Access Memory (RAM), storage systems, expansion cards, power supplies, and cooling systems for given user needs compatible with current motherboards and operating systems.
    • Recommend compatible hardware replacement options using reliable and credible information sources.

    Hardware Installation and Configuration

    • Create process documents that explain the steps to install and configure PC and mobile device hardware and components.
    • Configure hardware components using Basic Input/Output System/Unified Extensible Firmware Interface (BIOS/UEFI) setting tools.
    • Construct a hardware troubleshooting process and monitoring resources list useful in resolving hardware performance issues.
    • Define and resolve hardware performance problems that occur during installation.

    Configuration, Maintenance, and Security

    • Recommend and explain hardware security methods appropriate to organization and user needs and expectations.
    • Explain PC and mobile device preventative maintenance practices necessary for peak performance and longevity.
    • Diagnose and troubleshoot hardware performance issues.

    Peripherals and Accessories

    • Summarize types of accessories and peripherals commonly used in workstation setups.
    • Document steps and considerations for installing and configuring peripherals and accessories.
    • Propose an appropriate print technology for a given scenario.
    • Describe printer maintenance and troubleshooting steps to resolve performance issues.
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