CIS/293
Network Troubleshooting and Support
Course level: Undergraduate
Online
Format
5 weeks
Course length
$398
Cost per credit
3 credits
Total credits
$170
Resources and fees
$1,364
Estimated course cost
Take this course on its own, or as part of a degree or certificate program.
Start when you're ready
Choose an upcoming start date:
Enroll by 6 PM Phoenix: Jul 31, 2025
Please Note: Attendance and participation are mandatory in all University courses, and specific requirements may differ by course. If attendance requirements are not met, a student may be removed from the course. Please review the Course Attendance Policy in the Catalog for more information.
University of Phoenix reserves the right to modify courses. While widely available, not all programs are available to residents of all states. Please check with a University Enrollment Representative.
This course provides an introduction to computer networking, network troubleshooting and desktop support. Topics include networking design and implementation. CIS/293 provides hands on practice troubleshooting hardware and desktop support issues aligned with entry-level desktop support. This course, and CIS/291, are aligned with the requirements of the CompTIA A+ 220-1101 exam.
Prerequisites
None
Required materials
The materials required for this course are covered in your resource fees.
Please Note: Attendance and participation are mandatory in all University courses, and specific requirements may differ by course. If attendance requirements are not met, a student may be removed from the course. Please review the Course Attendance Policy in the Catalog for more information.
University of Phoenix reserves the right to modify courses. While widely available, not all programs are available to residents of all states. Please check with a University Enrollment Representative.
Why take courses at University of Phoenix?
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We’ve been accredited by the Higher Learning Commission (hlcommission.org 
) for more than 40 years.
Real-world instructors
Learn from instructors who bring an average of 25 years of working experience to the classroom.
Affordable and potentially reimbursable
Our tuition and fees are competitive and fixed. Also, check to see if your employer will cover you for this course.
Transfer-friendly courses
Before you enroll in a course, check with your school of choice to make sure they will accept your transfer credits and to understand any requirements or limitations. Then you can request your transcripts.
Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice. If you have a question contact us at (866) 354-1800.
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University of Phoenix reserves the right to modify courses. Although our continuing teacher education courses are accepted by some state agencies in the United States toward teacher certifications and endorsements, this may not be the case in all states or foreign jurisdictions. If you plan to use courses for certification or endorsement, please check with your own state agency and your school district for applicability. Continuing teacher education courses are not eligible to apply to degree programs at University of Phoenix. These courses are not eligible for federal financial aid. While widely available, not all programs are available to residents of all states. Please check with a University Enrollment Representative. If you have a question contact us at (866) 354-1800.