cis293 | undergraduate
Network Troubleshooting And Support
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Design, Install, and Configure a Network
- Define the testing protocols for a new network installation, including the use of appropriate tools.
- Define the steps to successfully install a SOHO wireless/wired router and other network devices.
- Design a Small Office/Home Office (SOHO) network layout using appropriate physical and logical network functions that meets given requirements.
- Explain the troubleshooting process for resolving common network performance issues using the appropriate diagnostic tools.
- Explain the troubleshooting approach for Redundant Array of Independent Disks (RAID) and the appropriate tools.
- Describe the troubleshooting process for wired and wireless networks and the appropriate tools.
- Identify the various types of network cables and connectors.
- Define the characteristics of fiber optic, twisted pair and coaxial connectors, and cabling.
- Distinguish between internet connection types and network types.
- Explain network architecture devices, including their functions and features.
- Describe how to use the Open System Interconnection (OSI) model to troubleshoot network performance issues.
- Explain the properties and characteristics of Transmission Control Protocol/Internet Protocol (TCP/IP).
- Summarize the appropriate uses of TCP and User Datagram Protocol (UDP) in network design.
Network Security and Management Tools
- Discuss the relationship between Wi-Fi networking standards and encryption types.
- Explain the appropriate uses of common network diagnostic tools.
- Select appropriate networking tools for a given scenario.
- Define a security plan appropriate for a small office/home office (SOHO) wired/wireless network for a given scenario.
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