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Health Care Quality Management and Outcomes Analysis




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Course level: Undergraduate

This course examines the relationships between health care quality and organizational performance management. The student is introduced to the rationale for performance management and the role of the governing body of the health care organization in ensuring compliance with the standards of regulatory and accreditation organizations. Methods for assuring quality in process and outcome management are described, as well as the significance and statistical application of measuring outcomes. Various health care customers are identified. Changing trends in the provision and reimbursement of health care services are reviewed.



What you'll learn

Course skills and outcomes

Week 1 - Quality Improvement Concepts

  • Explain the evolution of continuous quality improvement in health care.
  • Explain basic concepts of quality improvement.
  • Identify quality dimensions and corresponding system measurements.

Week 2 - Quality Improvement in Health Care

  • Explain how leadership and philosophy drive quality management in health care.
  • Explain the concept of value as it relates to health care.
  • Identify key quality indicators used in health care systems and current policy.

Week 3 - Organizational Performance

  • Explain the concept of risk management in the health care industry.
  • Explain how to develop improvement capability for organizational performance.
  • Explain Transformational Improvement in relation to organizational performance.

Week 4 - Tools and Decision-Making Processes

  • Analyze the information needed for decision-making processes in risk and quality management.
  • Explain challenges in making risk- and quality-management decisions.
  • Analyze key risk- and quality-management tools in the health care industry.

Week 5 - Ongoing Performance Management

  • Analyze strategies for ongoing performance improvement in the changing health care industry.
  • Analyze current and future trends in risk management.


Why take courses at University of Phoenix

Accreditation that matters

We’ve been accredited by the Higher Learning Commission ( for more than 40 years.

Real-world instructors

Learn from instructors who bring an average of 25 years of working experience to the classroom.

Affordable and potentially reimbursable

Our tuition and fees are competitive and fixed. Also, check to see if your employer will cover you for this course.

Next Steps

Start a conversation about your future with an enrollment representative today.

Start a conversation about your future with an enrollment representative today.

Call (844) 937-8679

Transfer Credits

Credit Transfer

Credit Transfer

Need to transfer credits to another college or university?

Before you enroll in a course, check with your school of choice to make sure they will accept our transfer credits and to understand any requirements or limitations. Then you can complete your course, and request your official transcript be sent to your school. That’s it!

How to request your transcripts