Susan Hadley, Ph.D., is an Associate Dean at the University of Phoenix. She has oversight of the Bachelor of Arts in English degree as well as the non-STEM general education catalog, including ‘first year student experience’ courses. Hadley has spent over 20 years in higher education serving in various dean roles, as a faculty member across degree levels, and as a consultant for dozens of colleges and universities. She has advised higher education institutions throughout the country regarding academic program structure and design, accreditation, and academic policies and procedures incorporating operational and educational best practices. Dr. Hadley earned her doctorate in psychology from Saybrook University, a Master of Arts in English from Emporia State University, a Bachelor of Arts in English from Hastings College, and a Bachelor of Science in Business Management from Bellevue University.