Earn these career-relevant skills in weeks, not years.
- Identify distinguishing factors of critical incidents.
- Describe the different types of critical incidents such as violent crime, natural disasters and acts of terrorism.
- Compare examples of critical incidents and the associated causes.
- Analyze and critique the positive and negative outcomes of critical incident responses.
- Summarize the National Incident Management System (NIMS).
- Analyze the Incident Command System (ICS) and the various roles and responsibilities.
- Examine the National Response Framework (NRF).
- Evaluate the National Infrastructure Protection Plan (NIPP) and the expectations imposed on the private sector.
- Identify the federal agencies involved with critical incident management and the associated role.
- Describe the role of state agencies involved with critical incident management.
- Identify the role of local agencies involved with critical incident management and response.
- Describe the role of private agencies involved with critical incident management.
- Explain the benefits and challenges associated with interagency critical incident management.
- Identify the phases of critical incident management.
- Evaluate the steps involved with planning and preparing for a critical incident.
- Examine methods to prevent a critical incident and distinguish between mitigating techniques.
- Identify challenges associated with a critical incident response.
- Describe the process of recovering from a critical incident.
- Evaluate the effectiveness of command structure, resource deployment, and logistics.
- Assess interagency communication issues at the local, state and federal levels.
- Explain the chaos factor and the role of the media in critical incident management.
- Evaluate the relevance and uses of an after-action report.
