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Survey Finds Accessibility, Quality and Cost of Health Care Services Among Top Concerns for Americans

By University of Phoenix

Voters are uncertain of their access to quality health care services, according to University of Phoenix College of Health Professions Survey

PHOENIX, Feb. 17, 2016 — The availability and affordability of quality health care services are top concerns among U.S. registered voters, according to a recent survey by Morning Consult commissioned by University of Phoenix® College of Health Professions. One-quarter (25 percent) of respondents are uncertain of their access to quality health care services when needed, with 63 percent of Americans expressing concerns about accessing medical facilities, such as hospitals and pharmacies, and 70 percent citing concern about the ability to see a doctor on short notice.

“The recruitment and training of qualified health professionals has not kept pace with our population’s growing demand for care,” said Doris Savron, interim executive dean for the University of Phoenix College of Health Professions. “Today’s health care system is at a tipping point, and addressing current health care workforce shortages is imperative in order to provide access to quality health care.”

Respondents are not only uncertain of their access to quality health care services when needed, but more than three-quarters (79 percent) are also concerned about the quality of health care services they receive, with 71 percent expressing concern about medical error.

“The evolving health care industry needs tech-savvy, sophisticated professionals who can adapt to the rapidly changing industry landscape,” said Savron. “To do so, higher education must align with the needs of today’s health care system in order to empower a workforce that is equipped with the skills necessary to be successful.”

The survey also found that a major concern among Americans is out-of-pocket expenses, with nine in 10 respondents (87 percent) reporting unease about the cost of health care. Specifically, 87 percent cite concerns about the prices of health insurance and 82 percent about the prices of prescription drugs.

An infographic containing survey details is available here. To learn more about programs offered through the College of Health Professions, visit


A national sample of 1,985 registered U.S. voters completed this online survey, conducted by Morning Consult on behalf of University of Phoenix College of Health Professions, from Dec. 11–15, 2015. The margin of error for the full sample was +/- 2 percent. For complete survey methodology, please contact

For general information about University of Phoenix programs, including on-time completion rates, the median debt incurred by students who completed the program and other important information, please visit

About The College Of Health Professions

The University of Phoenix College of Health Professions offers leading-edge graduate, undergraduate, certificate, and non-degree programs aimed at preparing students to improve the quality of health care in their communities and the industry. By leveraging our vast network of industry relationships to keep us on the pulse of change, aggressively adapting our curricula to align with current and emerging needs, and delivering our education in a fashion that aligns with the realities of our students’ lives, The College of Health Professions is helping to ensure that today’s graduates can effectively tackle tomorrow’s health care challenges. For more information, visit

About University of Phoenix

University of Phoenix is constantly innovating to help working adults move efficiently from education to careers in a rapidly changing world. Flexible schedules, relevant and engaging courses, and interactive learning can help students more effectively pursue career and personal aspirations while balancing their busy lives. As a subsidiary of Apollo Education Group, Inc., University of Phoenix serves a diverse student population, offering associate, bachelor’s, master’s and doctoral degree programs from campuses and learning centers across the U.S. as well as online throughout the world. For more information, visit