A guide to student accommodations
We believe education should be accessible to everyone. If you have a temporary health issue or permanent disability, we have services to help meet your needs.
A guide to student accommodations
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A guide to student accommodations
We believe education should be accessible to everyone. If you have a temporary health issue or permanent disability, we have services to help meet your needs.
Our commitment
University of Phoenix provides reasonable accommodations to otherwise qualified disabled students in all university programs and activities and strives to maintain access to all aspects of a student’s education experience. The university is committed to ensuring equal access to information for all. We strive to create an environment where a person with a disability can acquire the same information, engage in the same interactions and enjoy the same services as a person without a disability, and be able to do so in an equally effective manner, with substantially equivalent ease of use.
How do I know if I need accommodations?
Accommodations are designed to provide access to learning activities and courses upon request for students who are experiencing either temporary or long-term health/medical situations or other conditions that affect their ability to complete course work. Some situations in which you may need to request accommodations include:
- Needing more time to complete course work
- Having difficulty reading and understanding text
- Finding it challenging to organize your thoughts and complete assignments
- Needing additional support to balance the symptoms of your diagnosis with the demands of college-level work
Temporary accommodations
You may be able to receive accommodations for temporary health situations, including (but not limited to) a broken bone, surgery complications, emergency hospitalization, treatment for temporary health conditions or pregnancy or pregnancy-related conditions. Students can be supported by both Title IX and SAO if both are needed to support a disability or health situation. For pregnancy and pregnancy-related conditions only, contact our Title IX coordinator 
.
Permanent accommodations
You may be able to receive accommodations for permanent health situations, including (but not limited to) deafness, blindness, low vision, learning disabilities, chronic illnesses, cancer, fibromyalgia, emotional or mental health issues, treatment for debilitating illnesses or recovered drug or alcohol abuse, speech disorders, spinal cord or traumatic brain injury, post-traumatic stress disorder or ADD/ADHD, among others.
What accommodations could I receive?
Accommodations are determined based on the impact of your diagnosis and your approach to learning. A specialist will review options with you, which may include:
- Extended time to complete assignments
- Occasional calls with faculty to ask questions or clarify course content
- Communication access like captions or interpreters for in person meetings
- Alternatively formatted print materials
How do I apply for accommodations?
Submit a
student request
A member of our intake team will reach out to discuss your specific needs and determine your eligibility.
Send in medical documentation
Medical documentation of your disability or diagnosis that reflects your current condition is required to apply.
Send in medical documentation
Medical documentation of your disability or diagnosis that reflects your current condition is required to apply.
Discuss and agree on accommodations
A representative will work with you to determine accommodations and document them in the Student Accommodation Agreement.
Tell us if
anything changes
Keep us updated on changes so we can adjust your support or explore new options to meet your needs.
Tips for requesting accommodations
To help us better understand your needs, our accommodations form will ask you to share details about your disability, diagnosis and access needs, as well as how they impact your learning experience. Here's what to prepare:
- Provide context: Highlight any unique details or background information that offer additional insight into your circumstances.
- Explain the impact: Describe how your condition affects you in class or while completing coursework. Be as specific as possible.
- Share your accommodation history: Let us know about any accommodations you’ve used in the past, whether at work or school, and include what you’re requesting now.
- Assistive technology needs: If you use assistive tools like screen readers, magnification software or other educational technologies, be sure to include that information.
To submit your request, you’ll need to log into MyPhoenix at the provided link. After submission, a student accommodation specialist will contact you during normal business hours as soon as possible.
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Why we ask this question
We have specific scholarships available to students based on their current enrollment status.
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Please reach out to us for questions or more information about students accommodations.