A guide to student accommodations

We believe education should be accessible to everyone. If you have a temporary health issue or permanent disability, we have services to help meet your needs.

A guide to student accommodations

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A guide to student accommodations

We believe education should be accessible to everyone. If you have a temporary health issue or permanent disability, we have services to help meet your needs.

Our commitment

University of Phoenix provides reasonable accommodations to otherwise qualified disabled students in all university programs and activities and strives to maintain access to all aspects of a student’s education experience. The university is committed to ensuring equal access to information for all. We strive to create an environment where a person with a disability can acquire the same information, engage in the same interactions and enjoy the same services as a person without a disability, and be able to do so in an equally effective manner, with substantially equivalent ease of use.

How do I know if I need accommodations?

Accommodations are designed to provide access to learning activities and courses upon request for students who are experiencing either temporary or long-term health/medical situations or other conditions that affect their ability to complete course work. Some situations in which you may need to request accommodations include:

  • Needing more time to complete course work 
  • Having difficulty reading and understanding text
  • Finding it challenging to organize your thoughts and complete assignments
  • Needing additional support to balance the symptoms of your diagnosis with the demands of college-level work

Temporary accommodations

You may be able to receive accommodations for temporary health situations, including (but not limited to) a broken bone, surgery complications, emergency hospitalization, treatment for temporary health conditions or pregnancy or pregnancy-related conditions. Students can be supported by both Title IX and SAO if both are needed to support a disability or health situation. For pregnancy and pregnancy-related conditions only, contact our Title IX coordinator opens in new window

Permanent accommodations

You may be able to receive accommodations for permanent health situations, including (but not limited to) deafness, blindness, low vision, learning disabilities, chronic illnesses, cancer, fibromyalgia, emotional or mental health issues, treatment for debilitating illnesses or recovered drug or alcohol abuse, speech disorders, spinal cord or traumatic brain injury, post-traumatic stress disorder or ADD/ADHD, among others.

What accommodations could I receive?

Accommodations are determined based on the impact of your diagnosis and your approach to learning. A specialist will review options with you, which may include: 

  • Extended time to complete assignments
  • Occasional calls with faculty to ask questions or clarify course content
  • Communication access like captions or interpreters for in person meetings 
  • Alternatively formatted print materials

How do I apply for accommodations?

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Submit a
student request

A member of our intake team will reach out to discuss your specific needs and determine your eligibility.

Medical professional

Send in medical documentation

Medical documentation of your disability or diagnosis that reflects your current condition is required to apply.

Medical professional

Send in medical documentation

Medical documentation of your disability or diagnosis that reflects your current condition is required to apply.

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Discuss and agree on accommodations

A representative will work with you to determine accommodations and document them in the Student Accommodation Agreement.

University of Phoenix staff in a red polo

Tell us if
anything changes

Keep us updated on changes so we can adjust your support or explore new options to meet your needs.

Tips for requesting accommodations

To help us better understand your needs, our accommodations form will ask you to share details about your disability, diagnosis and access needs, as well as how they impact your learning experience. Here's what to prepare:

  • Provide context: Highlight any unique details or background information that offer additional insight into your circumstances.

  • Explain the impact: Describe how your condition affects you in class or while completing coursework. Be as specific as possible.

  • Share your accommodation history: Let us know about any accommodations you’ve used in the past, whether at work or school, and include what you’re requesting now.

  • Assistive technology needs: If you use assistive tools like screen readers, magnification software or other educational technologies, be sure to include that information.

To submit your request, you’ll need to log into MyPhoenix at the provided link. After submission, a student accommodation specialist will contact you during normal business hours as soon as possible.

Step: 2 of 7

Have you completed a program with the University?

I am a returning Alumni
I’ve graduated from University of Phoenix and want to continue my education.

I am continuing my program
I attended previously and was unable to complete my program but I’m ready to finish.

Why we ask this question

Knowing your current status with the University allows us to personalize your scholarship results.

Step: 3 of 7

How long ago did you attend University of Phoenix?

A year ago, or more

Less than a year ago

Why we ask this question

Returning students may be eligible for certain scholarships if they attended during a particular time frame.

Step: 4 of 7

What degree level are you interested in?

Bachelor's degree

Master's degree

Doctoral degree

Why we ask this question

Our scholarships are degree level specific.

Step: 5 of 7

How many credits do you expect to transfer?

0 - 9

9 - 12

12 - 60

60 - 102

More than 102

Why we ask this question

An estimate of transfer credits allows us to personalize your possible scholarship results.

Step: 6 of 7

What is your current GPA?

Less than 3.0

3.0 - 3.25

3.25 - 3.75

3.75 - 3.85

More than 3.85

Why we ask this question

Providing your current GPA allows us to determine which scholarships you may be eligible for.

Step: 7 of 7

How many years of work experience do you have?

3 or more years

Less than 3 years

Why we ask this question

Some of our University of Phoenix scholarships require that you have previous work experience.

Here are your results!

Based on your selections, here's a list of scholarships you may be eligible for.

Results

Questions?

Our dedicated support team is here to help. Don’t hesitate to reach out.

Contact us

Next steps to consider

We recommend checking out other savings opportunities. Our Savings Explorer® tool has helped bachelor’s students on average save $11,000 & nearly 1 year off their undergraduate degree. It's easy to use and there's no obligation to enroll.

What's next?

Receive a free Scholarships and Savings Guide right to your inbox with more information on scholarships, the application process and other savings opportunities.

Find a scholarship that fits you

Quickly and easily narrow down the scholarships you may be eligible for.

Step 1
Step 1

What is your enrollment status with University of Phoenix?

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Why we ask this question

We have specific scholarships available to students based on their current enrollment status.

Still have questions for us?

Not a student yet?

Please reach out to us for questions or more information about students accommodations. 

Other questions students are asking