Social Capital 101: Building Strong Relationships for Success

0:00 if you're somebody who works hard at 0:01 their job has plenty of experience and a 0:04 shiny degree but keeps getting looked 0:06 over for promotions and pay raises then 0:08 what you're missing might be social 0:11 capital what's social capital and how 0:13 can you use it to grow in your career 0:16 well that's what this video is all about 0:18 I'm Dr George love I've been managing 0:20 and leading people and organizations for 0:22 over two decades I help working adult 0:25 students to enhance their career 0:26 prospects and strategies by using the 0:29 wealth of research out there on topics 0:30 such as management leadership and 0:33 organizational behavior one thing I've 0:35 learned is that your hard work won't 0:37 matter to the movers and decision makers 0:39 in your company unless you make it 0:41 matter and how you make it matter is 0:44 social 0:46 [Music] 0:47 capital okay so let's talk about what 0:50 social capital is and why it's important 0:54 here's something I learned in my first 0:56 ever graduate course in business 0:58 performance doesn't necess necessarily 1:00 mean promotion in fact average workers 1:03 who spend their time networking and 1:06 getting to know their co-workers can see 1:08 promotion opportunities more frequently 1:11 than the hardest working employees who 1:13 don't do this kind of networking that 1:16 networking produces Social Capital which 1:19 can be defined simply as the benefits 1:22 and resources that a person can draw 1:25 from The Social Network so how can you 1:28 begin to develop your social capital 1:29 capit to achieve your goals First Step 1:33 develop your social network and learn to 1:35 influence others if you're going to 1:37 develop Social Capital you will need 1:39 that social network a classic article on 1:42 those social networks is the piece that 1:44 I have included in the description and 1:45 titled competent jerks lovable fools and 1:49 the formation of social networks in the 1:52 piece the researchers argue that even if 1:54 you were only marginally competent if 1:55 you were likable people tend to want to 1:58 work with you over someone was highly 2:00 competent but hard to be around what 2:02 they call the jerk what that said to me 2:05 was that I needed to make sure that I 2:07 understood how to make a good impression 2:09 and be likable the main thing is to find 2:11 time and opportunities to talk to your 2:14 co-workers that can mean stopping by 2:16 somebody's desk or finding time in your 2:19 schedule to grab lunch when you're in a 2:21 meeting with others make sure to talk 2:23 about more than just business and 2:26 express genuine interest in their 2:28 interest and hobbies outside of work try 2:31 to find people outside of your 2:33 department to have those meetings with 2:35 too in short Don't Be a 2:38 Jerk step two organizational citizenship 2:41 behavior and generating Social Capital 2:44 you're working on step one and expanding 2:46 your social network what next well as 2:50 you get to know more people throughout 2:52 your organization you should identify 2:54 opportunities above and beyond your 2:57 defined duties to help improve your 2:59 organization 3:00 this is what is called organizational 3:03 citizenship Behavior or OCB engaging in 3:06 OCB can mean a load of different things 3:09 it can mean helping to organize a team 3:11 building day or an afterwork social 3:13 event it can mean getting a card for a 3:16 coworker when they're sick and getting 3:17 others to sign it simply cleaning up 3:20 after yourself instead of waiting for 3:21 someone else to do it can be an active 3:24 organizational citizenship actions like 3:27 these can help you develop social 3:29 capital as you start to positively 3:31 impact the organization and the people 3:33 in it the next question is what do you 3:36 do with this social capital you are 3:38 accumulating step three power and the 3:41 wise use of social capital for quite a 3:44 number of years now when I have been 3:46 discussing Social Capital with my 3:47 students I know that developing it is 3:50 one thing but using it to get things 3:52 done in your organization is another as 3:55 you are helping out others you can draw 3:57 on your relationships to ask those in 4:00 your social network for help when you 4:02 need to get something done whether it be 4:04 more resources for a project or 4:07 opportunities for promotion there are 4:09 important things to consider when using 4:11 your Social Capital getting that project 4:13 you want to proove for example might 4:15 mean someone else's does not you getting 4:18 that promotion May mean someone else 4:20 doesn't get it so use your Social 4:22 Capital but make sure that how you use 4:25 it doesn't make you come off as a jerk 4:28 if you remember anything from from this 4:30 video remember this it is good to work 4:32 hard but just working hard in and of 4:34 itself is not the best way to advance in 4:37 your organization you're going to have 4:38 to polish your people skills actively 4:40 Network and make ongoing Connections in 4:43 your organization at the same time you 4:45 need to identify ways to go beyond your 4:47 defined role look for ways to add value 4:50 to your organization through the use of 4:52 OCB especially when it comes to helping 4:54 others in your personal Network finally 4:57 you then need to take the social capital 4:59 to influence others so that you can get 5:01 things done that build your personal 5:03 brand and reputation that way you could 5:06 Advance into a formal leader in your 5:08 organization how does that sound do you 5:10 have any tips or tricks to developing 5:12 your networking in the workplace sound 5:14 off in the comments and make sure to 5:15 subscribe for more videos on topics 5:18 ranging from business skills to learning 5:20 tips