University of Phoenix’s Response to COVID-19
To Our Community of Students, Alumni, Employees and Partners
The COVID-19 pandemic is impacting our country, and the world, in unprecedented ways. It is an evolving crisis that we are monitoring closely. We created this microsite so our students and stakeholders have a resource to access for up-to-date information regarding our actions related to the pandemic. Please check back frequently for updates.
Here are some of the ways University of Phoenix is currently addressing the COVID-19 pandemic:
- Members of the University’s Security Operations Team are participating in local, state and national briefings with public health professionals, who are receiving updates directly from the CDC. These meetings ensure that we are getting regular, critical updates from government officials on the front line of this pandemic.
- We have created this microsite, as well as posted informational flyers from the CDC at all of our locations around the US. This microsite and the flyers provide tips and links to resources about the Coronavirus.
- At all of our locations, we have increased the already thorough cleaning and disinfecting we do on a daily basis to keep germs at bay. And, we’ve added additional hand-sanitizing units in all public places. All visitors and employees have access to sinks with soap and water.
According to health experts, the best way to protect yourself is to proactively practice good hygiene behaviors that help to prevent the spread of illnesses. The CDC offers the following tips:
- Cover your nose and mouth with a cloth face cover when around others;
- The cloth face cover is meant to protect other people in case you are infected;
- Practice social distancing around others in public by staying at least 6 feet from others;
- Avoid close contact with people who are sick;
- Avoid touching your eyes, nose and mouth;
- Stay home when you are sick;
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash;
- Clean and disinfect frequently touched objects and surfaces using regular household cleaning spray or wipes;
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
- Choose to elbow-bump rather than shake hands.
Please continue to monitor this microsite for updates. Any changes to our operations will be conveyed to our students and stakeholders through multiple communication pathways, including email, e-Campus, text, Facebook groups and this microsite. Students can also call their Academic Counselors for information or with questions. Thank you.
See All Coronavirus-related Updates from UOPX
- Nov 11, 2020 - Notice to Students Regarding Continuation of Campus-based Courses via Blackboard Collaborate Classroom Through Spring 2021 & Limited Service Hours Available at Student Resource Centers beginning Jan 11, 2021
- August 17, 2020 - Notice to COE ADM Students Options for Internships Due to COVID19
- August 4, 2020 - Notice to all MSC CCMH Students Regarding All Residencies Moving Online for Remainder of 2020
- July 21, 2020 - Notice to FNP Students Regarding Fall Residency
- July 20, 2020 - UOPX CARES Act Release
- July 14, 2020 - Notice to Students Regarding Continuation of Campus-Based Course Online Through Dec. 31, 2020
- May 22, 2020 - Notice to Students Regarding Cancellation of Remaining In-Person Commencements
- May 22, 2020 - Notice to CSBS Students Regarding Online Residencies Update
- May 20, 2020 - Notice to Students Regarding Extension of Temporary Closure of Campuses to August 30, 2020
- May 19, 2020 - Notice to CON Students Regarding FNP Residency Update
- May 19, 2020 - Notice to CON Students Regarding MSNFNP Residency Update
- April 24, 2020 - Notice to CSBS Students Regarding Online Residency Expectations
- April 24, 2020 - Notice to CSBS Students Regarding Update to Physical Residency
- April 17, 2020 - Notice to Campus-based Students Regarding Campus and Service Center Closures Extended Again
- April 17, 2020 - Notice to New Campus-based Students Regarding Campus and Service Center Closures Extended
- April 17, 2020 - Notice to COE Students Regarding Updates Related to COVID-19
- April 13, 2020 - Notice to COE Students Regarding Alt. Field Hours
- April 13, 2020 - Notice to CON FNP Students regarding telehealth, clinical courses and reduction in clinical hours
- April 13, 2020 - Notice to COE CA Students Regarding Alt. Field Hours
- April 13, 2020 - Notice to COE Students Regarding EI Instructions for Field Experience
- April 10, 2020 - Notice to BSHS Field Experience Students
- April 10, 2020 - Notice to CCMH Clinical Experience students
- April 10, 2020 - Notice to CON Students Regarding Telehealth Guidelines
- April 10, 2020 - Notice to MFCT Clinical Experience students
- April 9, 2020 - CARES Act Funding Release
- March 27, 2020 - Phase III Student Communication for Collab Transition
- March 27, 2020 - Notice to Campus-based Students Regarding Campus and Service Center Closures Extended
- March 26, 2020 - Notice to NRP571 Students Regarding Residency
- March 26, 2020 - Notice to MSN/FNP Students Regarding Clinical Hours
- March 25, 2020 - Notice to Students Regarding Orlando Commencement Cancelled
- March 23, 2020 - Notice to Nevada COE students
- March 20, 2020 - Notice to ALL STUDENTS from President Peter Cohen Regarding UOPX Response to COVID-19
- March 20, 2020 - Notice to all UOPX Students Regarding Tips for a Successful Virtual Learning Environment
- March 20, 2020 - Notice to College of Education Students from Dean Roggeman
- March 20, 2020 - Notice to Counseling Students Regarding Online Residencies
- March 20, 2020 - Notice to Phoenix Students Regarding Confirmed Employee Case of COVID-19 at Phoenix Location
- March 19, 2020 - Notice to College of Nursing Students Regarding Program Adjustments
- March 19, 2020 - Notice to UOPX Counseling Field Experience Students
- March 19, 2020 - Notice Regarding Access to UOPX Counseling Skills Centers
- March 18, 2020 - Notice to Alumni Regarding UOPX Response to COVID19
- March 18, 2020 - Notice to College of Education Students
- March 17, 2020 - Notice to College of Doctoral Students Regarding Moving to Synchronous Residencies
- March 17, 2020 - Notice to Campus-based Students Regarding Campus and Service Center Closures
- March 17, 2020 - Notice to Students Regarding Postponement of May 9 Phoenix Commencement
- March 16, 2020 - Notice to UOPX All Students Regarding WFH Policy
- March 14, 2020 - Notice to UOPX College of Nursing Students
- March 14, 2020 - Notice #2 to UOPX Campus-based Students
- March 13, 2020 - Notice to UOPX Campus-based Students
- March 12, 2020 - Charlotte Commencement Postponed Email to Impacted Students
- March 12, 2020 - Notice to All UOPX Students
Resources for UOPX Students
- Northern VA/DC Metro Service Center Reopening Plan
- Student Attendance Instructions for Collaborate Sessions
- Local Campus Course Transition Due to COVID-19
- Financial Community Resources for Students
- Wellness & Mental Health Support Center
- Career Services Support
- Manage Your Job Search
- Staying Home and Staying Centered
- Career Workshop
- CARES Act Higher Education Emergency Relief Funds (HEERF) Reporting
UOPX In the News Regarding COVID-19
- 4/16/20 - Bay State Parent featured Ruth Veloria’s tips on adjusting to virtual learning during COVID-19. https://www.baystateparent.com/news/20200416/homeschooling-101-tips-for-parents-adjusting-virtual-learning-with-kids
- Results from the University’s study on mental health of U.S. adults as a result of the coronavirus was featured in the following outlets:
- 4/16/20 - Forbes: https://www.forbes.com/sites/sallypercy/2020/04/16/four-ways-leaders-can-support-anxious-and-lonely-teams/#3aa7a07f3ba4
- 4/16/20 - Financial Advisor Magazine: https://www.fa-mag.com/news/the-pandemic-taking-a-toll-on-americans--mental-health--survey-says-55193.html
- 4/15/20 - Edge Media Network: https://www.edgemedianetwork.com/health_fitness/health//290840/study_reveals_americans_are_lonelier_than_ever
- 4/15/20 - FOX Wilmington: https://foxwilmington.com/lifestyle/americans-lonelier-than-ever-as-a-result-of-coronavirus-crisis-survey-finds/
- 4/15/20 - 99.3 KISS Richmond (Radio): https://kissrichmond.com/3045217/study-finds-americans-are-lonelier-as-a-result-of-the-coronavirus/
- 4/15/20 - WLS 890 AM Chicago (Radio): https://www.wlsam.com/2020/04/15/study-finds-americans-are-lonelier-as-a-result-of-the-coronavirus/
- 4/15/20 - WTTB-DC (FOX 5): https://urldefense.com/v3/__http://mms.tveyes.com/MediaCenterPlayer.aspx?u=aHR0cDovL21lZGlhY2VudGVyLnR2ZXllcy5jb20vZG93bmxvYWRnYXRld2F5LmFzcHg*2FVXNlcklEPTM5OTUyMyZNRElEPTEzMDg2ODQ5Jk1EU2VlZD04ODcwJlR5cGU9TWVkaWE*3D__;JSU!!KayDUlYW7g!8dH3cFN85aKbExxM4fH1vDkeSZNheN5N0dGZdll-uw1qoH5Ip7yqHlb7P-P5Saw6O68yq8I$
- 4/15/20 - KSAZ (FOX 10 Phoenix): https://urldefense.com/v3/__http://mms.tveyes.com/MediaCenterPlayer.aspx?u=aHR0cDovL21lZGlhY2VudGVyLnR2ZXllcy5jb20vZG93bmxvYWRnYXRld2F5LmFzcHg*2FVXNlcklEPTM5OTUyMyZNRElEPTEzMDg2MzE5Jk1EU2VlZD05OTcyJlR5cGU9TWVkaWE*3D__;JSU!!KayDUlYW7g!8IkY-YexDAnxLBjwZslKz4HYDLWmNnOnvXy5uZBvIjIQ6LVsKJx_pjP8VoocKZj0hKUuzC0$
- 4/15/20 - MarketWatch: https://www.marketwatch.com/story/social-distancing-has-40-of-americans-feeling-lonelier-than-ever-2020-04-15
- 4/15/20 - eLearning Inside News: https://news.elearninginside.com/how-remote-learners-are-faring-amid-covid-19-according-to-3-surveys/
- 4/14/20 - New York Post: https://nypost.com/2020/04/14/study-shows-americans-are-lonelier-than-ever-due-to-coronavirus-lockdown/?utm_medium=SocialFlow&utm_source=NYPTwitter&utm_campaign=SocialFlow
- 4/14/20 - FOX News: https://www.foxnews.com/lifestyle/americans-lonelier-than-ever-coronavirus-crisis-survey-finds
- 4/14/20 - Good Day Sacramento – College of Education Associate Dean Lisa Ghormley appeared live on air to provide three activities to help keep kids engaged and learning during quarantine. https://gooddaysacramento.cbslocal.com/video/4513477-steam-projects-at-home/
- 4/14/20 - Phoenix Chamber Business News published an article on the free resources University of Phoenix is offering to support the community during COVID-19, including the webinar series and K-12 toolkit. https://chamberbusinessnews.com/2020/04/14/university-of-phoenix-brings-free-online-expertise-to-schools-educators-parents-and-public/
- 4/13/20 - ABC15 – Heather Livingston, UOPX career counselor, was interviewed live to help people look for a job during COVID-19 navigate next steps, including updating resumes and applying current skills toward in-demand jobs. https://uopxcorporatecommunications.s3-us-west-1.amazonaws.com/KNXV_04-12-2020_HL_JobSearch.mp4
- 4/12/2020 - MSN.com reported that University of Phoenix plans to use 100 percent of its CARES Act federal stimulus funding to support students. Andrea Smiley, VP of PR was quoted. https://www.msn.com/en-us/money/careers/2-arizona-universities-get-largest-coronavirus-stimulus-checks-in-nation/ar-BB12vZss?ocid=spartanntp
- 4/11/2020 - ABC15 reported on the Phoenix Business Journal story on how local universities plan to use their CARES Act federal stimulus funding, mentioning that University of Phoenix will dedicate 100 percent to students. https://urldefense.com/v3/__http://mms.tveyes.com/MediaCenterPlayer.aspx?u=aHR0cDovL21lZGlhY2VudGVyLnR2ZXllcy5jb20vZG93bmxvYWRnYXRld2F5LmFzcHg*2FVXNlcklEPTM5OTUyMyZNRElEPTEzMDczOTMyJk1EU2VlZD01MDAzJlR5cGU9TWVkaWE*3D__;JSU!!KayDUlYW7g!6TJE4oSbfbWORGT_zYz-718okoc2vzh6Q9Ih4YIGjfnV3CebF5rapIYtrEjNbN-7rR8Kc0E$
- 4/10/2020 - The Phoenix Business Journal reported that University of Phoenix will dedicate all funds from the CARES Act federal stimulus funding to students in an article on how Universities plan to use the funding. https://www.bizjournals.com/phoenix/news/2020/04/10/phoenix-university-gives-entire-22-3m-cares-act.html?iana=hpmvp_phx_news_headline
- 4/10/2020 - Politico included University of Phoenix in a roundup of its morning newsletter that mentioned the University of Phoenix will pledge 100 percent of CARES Act federal stimulus funding directly to students. https://www.politico.com/newsletters/morning-education/2020/04/10/devos-unveils-plan-to-dole-out-stimulus-cash-to-college-students-786767
- 4/10/2020 - The Washington Times reported that the University plans to dedicate all of the federal dollars it receives from the CARES Act federal stimulus funding to support students not studying online prior to COVID-19. https://www.washingtontimes.com/news/2020/apr/10/profit-colleges-get-cut-stimulus/
- 4/9/2020 - Inside Higher Ed published a story about how for-profit universities plan to use the CARES Act federal stimulus funding, starting with University of Phoenix’s pledge to dedicate all money received to support students. A university spokesperson was quoted in the article. https://insidehighered.com/news/2020/04/09/profit-colleges-and-stimulus-funds
- 4/9/2020 - In Inside Higher Ed article, Unversity of Phoenix pledges that all stimulus money from the CARES Act will go directly to student. https://insidehighered.com/news/2020/04/09/profit-colleges-and-stimulus-funds
- Dr. Pamela Roggeman, dean, College of Education, has provided tips on how to speak to your children about the virus, and how to keep them learning, even though school is cancelled. She was quoted on ABC News.com: https://abcnews.go.com/GMA/Family/coronavirus-school-closings-ways-peace-kids-home/story?id=69579427.
- Dr. Dean Aslina, department counseling chair, College of Social Behavioral Sciences, has advised on mental health and social distancing; here is a recent interview with FOX32 Chicago’s Good Morning Chicago: https://www.fox32chicago.com/video/666598.
- Dr. Kathleen Winston, dean, College of Nursing, has done more than 20 interviews on health and safety during the pandemic. Here is a link to a FOX11 Los Angeles’ Facebook Live session she recently participated in; she also interviewed with the FOX11 Los Angeles morning show: https://www.facebook.com/fox11la/videos/630287180873799/.
- Kelly Hermann, vice president, Access and Disabilities Strategies, and Marc Booker, associate provost, share tips on how to transition to remote learning in eCampus News: https://www.ecampusnews.com/2020/03/25/transitioning-to-online-learning-in-higher-education
Links to Additional Sources About the Coronavirus
FAQs About Coronavirus
The virus is thought to spread mainly from person-to-person.
- Between people who are in close contact with one another (within about six feet). It’s thought to transmit through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.
- It is also spread from contact with infected surfaces or objects It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.
Take simple precautions to reduce your risk of illness:
- Cover your nose and mouth with a cloth face covering when around others.
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose, and mouth.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
At this time, and until further notice, UOPX campuses and services centers and administrative buildings are temporarily closed due to the pandemic.
Those who have symptoms of acute respiratory illness are recommended to stay home and not come to work or school until they are free of fever (100.4° F [37.8° C] or greater using an oral thermometer), signs of a fever, and any other symptoms for at least 24 hours, without the use of fever-reducing or other symptom-altering medicines (e.g. cough suppressants).
Per the CDC, if you develop a fever and symptoms of respiratory illness, such as cough or shortness of breath, within 14 days after travel from an area impacted by COVID-19, you should call ahead to a healthcare professional and mention your recent travel or close contact. If you have had close contact with someone showing these symptoms who has recently traveled from an area affected by COVID-19, you should call ahead to a healthcare professional and mention your close contact and their recent travel. Your healthcare professional will work with your state’s public health department and CDC to determine if you need to be tested for COVID-19.
Yes. The CDC say you should cover your mouth and nose with a cloth face cover when around others. You could spread COVID-19 to others, even if you do not feel sick.
- Everyone should wear a cloth face cover when they have to go out in public, for example to the grocery store or to pick up other necessities.
- Cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.
- The cloth face cover is meant to protect other people in case you are infected.
- Do NOT use a facemask meant for a healthcare worker.
- Continue to keep about 6 feet between yourself and others. The cloth face cover is not a substitute for social distancing.
We have a cross-functional team that meets daily to monitor the rapidly evolving situation with a focus on preparing for a wide range of issues including health and safety, campus closures, event cancellations and travel. We will follow advice and directives from the CDC and the World Health Organization (WHO) and take the necessary precautions to protect our employee’s health.
We have postponed almost all in-person events for the remainder of 2020, with few exceptions, and have made events/meetings virtual as often as possible. We encourage you to adopt virtual meetings for in-person gatherings too in order to lessen the risk of illness. Look in Updates section of this microsite for details on events.
We recommend that you visit the Center for Disease Control (CDC) and World Health Organization (WHO) websites for the most accurate information and updates on the coronavirus. Links to their websites can be found below.
If you need help managing the stress resulting from Covid-19, please visit one of the following resources:
Disclaimer: In any case where your stress or anxiety level is severe or is impairing your day-to-day functioning in any way, please seek professional help. If you feel depressed or suicidal, contact the Suicide Prevention Lifeline (1-800-273-8255) immediately.