Earn these career-relevant skills in weeks, not years.
- Examine the role of IT Governance.
- List and describe the various operations and end-user procedures in organizations.
- Describe and analyze Enterprise Resource Planning, Transaction Processing, and Financial Reporting Systems.
- Describe some of the objectives and techniques for auditing and internal controls.
- Explore and apply computer-assisted tools and techniques.
- Evaluate and apply testing, performance, and capacity monitoring tools and techniques to determine whether IT services meet the organization’s objectives.
- Identify different security concepts and operations related to hardware, network components, and system software.
- Identify operational audit risks and mitigation techniques with operating systems and networks.
- Identify operational audit risks and mitigation techniques with database systems.
- To be able to conduct a cost-benefit analysis for different approaches in system design.
- Identify control techniques that ensure the integrity of system interfaces, software licensing, and inventory practice.
- Evaluate service level management practices to determine whether the level of service from internal and external service providers is defined, managed, adhered, and controlled.
- Conduct reviews of information systems to determine whether they meet and continue to meet the organization’s objectives.
- Identify and evaluate system change, configuration, and release management practices.
- Identify and evaluate problem and incident management practices.