Earn these career-relevant skills in weeks, not years.
- Describe current trends in human service adminisration.
- Define terminology within human service programs administration and management.
- Assess unique administration and management challenges and opportunities specific to human service programs.
- Identify characteristics associated with successful human service programs.
- Describe the importance of an environmental analysis.
- Assess the application of classical theories in human service organizations.
- Apply contemporary theories to human service organizations.
- Differentiate between horizontal and top down organizational models.
- Delineate elements of an empowerment approach to social service management processes.
- Identify elements of human service agency operations.
- Describe risk management strategies within the human service agency context.
- Describe how budget development impacts human service agency operations.
- Explain resource acquisitions through grant writing, contracts, and contributions.
- Identify federal and state legislation that support fair workplace practices.
- Identify supervisory roles, processes, and challenges in human service organizations.
- Apply theories of motivation to human service delivery systems.
- Explain the role that information systems and technology play in human service program evaluation.
- Describe the purpose of program evaluation in human service programs.
- Differentiate among the diverse leadership models.
- Apply theories of leadership to human service organizations.
- Analyze how the systems perspective influences administration and management of human service programs.