Skills needed to be an account executive
To excel in this career, certain skills and business qualifications are essential, whether the job description is for an entry-level role or a manager position.
Account executives need strong sales skills to effectively communicate the value of products or services and help persuade potential clients to make a purchase. Skills such as problem-solving, customer service and negotiation are critical in navigating complex sales situations and building long-term relationships with clients.
Oral and written communication skills are necessary in almost any position, including sales executive roles. Account executives need to enact effective communication to understand client needs, convey information clearly and build rapport. Much of this job’s duties rely on communicating with clients, potential leads, customers and stakeholders.
A crucial aspect of communication involves active listening. Active listening helps account executives to establish trust, understand client expectations and issues, and deliver tailored solutions. Communication skills are more complex than they may appear, but online management communication courses are available that can help you hone these skills.
Professionals in this career often manage multiple client accounts simultaneously, requiring exceptional organization and time management. They must be adept at prioritizing tasks, managing their time effectively and switching between important projects to ensure that all client needs are met promptly and efficiently.
Account executive career path
In terms of education and experience, account executives typically require a combination of relevant qualifications and practical knowledge. Many account execs have a strong business background.
For this position, a minimum requirement of a bachelor’s degree is typical. A degree in business, marketing, communication or a related field is usually ideal. Some employers may be searching for applicants who also have a master’s degree in a related field. Both degrees can help you gain skills and knowledge required to apply for an account executive position.
While educational qualifications are essential, relevant experience is also highly valued by hiring managers looking to bring on seasoned professionals. Prior sales experience, particularly in a client-facing role, can provide a solid foundation for aspiring account execs. Additionally, experience in management, marketing or customer service roles can contribute to a candidate’s skill set and potentially enhance their effectiveness once in the role.
An account executive salary may vary depending on the company and state in which you intend to work. If you’re curious about an average salary for a specific company, you can look at account executive jobs on its website and see if a salary range or base salary is included in the job description.
Business programs at University of Phoenix
Account executives rely on a number of skills in their career. Some of these, like communication, management, operations and leadership, are taught in the Bachelor of Science in Business degree program at University of Phoenix.
While the University cannot guarantee the job outcome of an account executive, it can teach necessary skills for this role, including:
- How to leverage decision-making skills to address needs
- How to integrate business concepts and principles to advance organizational goals
- How to analyze interrelationships among distinct functional areas of an organization
- How to analyze logistics involved in global business operations
Learn more about business degrees at University of Phoenix and how they can help you reach your educational goals!