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CJA/474

Managing Criminal Justice Personnel

Course level: Upper Division

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3 credits

Total credits

5 weeks

Course length

Take this course on its own, or as part of a degree or certificate program.

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Please Note: Attendance and participation are mandatory in all University courses, and specific requirements may differ by course. If attendance requirements are not met, a student may be removed from the course. Please review the Course Attendance Policy in the Catalog for more information.

University of Phoenix reserves the right to modify courses. While widely available, not all programs are available to residents of all states. Please check with a University Enrollment Representative.

This course is a survey of important personnel issues inherent to organizations and especially to Criminal Justice organizations. Problems with, procedures for, and solutions to common personnel issues will be explored.

Please Note: Attendance and participation are mandatory in all University courses, and specific requirements may differ by course. If attendance requirements are not met, a student may be removed from the course. Please review the Course Attendance Policy in the Catalog for more information.

University of Phoenix reserves the right to modify courses. While widely available, not all programs are available to residents of all states. Please check with a University Enrollment Representative.

Earn these career-relevant skills in weeks, not years.

  • Distinguish between the roles of management, supervision, and leadership.
  • Explain the significance of values in criminal justice workplaces.

  • Analyze the role of communication in managing criminal justice personnel effectively.
  • Apply theories of motivation to managing criminal justice personnel.

  • Apply theories and strategies of organizational effectiveness to the management of criminal justice personnel.
  • Analyze the use of empowerment and delegation in a criminal justice organization.

  • Analyze strategies developing an effective organizational culture and socialization process.
  • Explain the steps involved in the decision-making process.
  • Describe conflict-management strategies and techniques appropriate in criminal justice agencies.

  • Describe how the behavior of criminal justice employees is guided through supervision, coaching, and evaluation.
  • Identify effective supervisory practices.

Why take courses at University of Phoenix?

University of Phoenix serves busy adults

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We’ve been accredited by the Higher Learning Commission (hlcommission.org) for more than 40 years.

Real-world instructors

Learn from instructors who bring an average of 25 years of working experience to the classroom.

Affordable and potentially reimbursable

Our tuition and fees are competitive and fixed. Also, check to see if your employer will cover you for this course.

Transfer-friendly courses

Before you enroll in a course, check with your school of choice to make sure they will accept your transfer credits and to understand any requirements or limitations. Then you can request your transcripts.

Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice. If you have a question contact us at (866) 354-1800.

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University of Phoenix reserves the right to modify courses. Although our continuing teacher education courses are accepted by some state agencies in the United States toward teacher certifications and endorsements, this may not be the case in all states or foreign jurisdictions. If you plan to use courses for certification or endorsement, please check with your own state agency and your school district for applicability. Continuing teacher education courses are not eligible to apply to degree programs at University of Phoenix. These courses are not eligible for federal financial aid. While widely available, not all programs are available to residents of all states. Please check with a University Enrollment Representative. If you have a question contact us at (866) 354-1800.