# Build a skilled and resilient healthcare workforce Help address skills gaps, burnout, and retention by offering healthcare employees opportunities to develop and expand their skills. ## We can help you address common healthcare workforce challenges > ### Communication Improve the ability of healthcare workers to communicate effectively within an organization. > ### Lifelong learning Provide your workforce with emerging skills that can enhance their careers. > ### Patient care Learning new communication skills could help enhance interactions with patients and their families. > ### Build future leaders Empower your teams with skills that can help your current and
future leaders. ## Addressing retention Turnover remains a major challenge for managers and employees across industries, especially in healthcare, where burnout and disengagement are prevalent. According to a recent survey, 68% of healthcare HR managers report their companies are failing to meet employee retention goals. Career development and targeted training can HR increase engagement, reduce turnover and improve workforce satisfaction. Source:[University of Phoenix, Employee Engagement & Retention Survey, 2024.](https://www.phoenix.edu/media-center/thought-leadership/perspectives-findings/2024/employee-engagement-retention-survey.html)  Addressing retention Turnover remains a major challenge for managers and employees across industries, especially in healthcare, where burnout and disengagement are prevalent. According to a recent survey, 68% of healthcare HR managers report their companies are failing to meet employee retention goals. Career development and targeted training can HR increase engagement, reduce turnover and improve workforce satisfaction. Source:[University of Phoenix, Employee Engagement & Retention Survey, 2024. ](https://www.phoenix.edu/media-center/thought-leadership/perspectives-findings/2024/employee-engagement-retention-survey.html) ## As a leader in online learning, University of Phoenix can help ## Gain insights to support talent mobility Leverage AI skills intelligence with[SkillmoreTM](https://www.phoenix.edu/workforce-solutions/ai-skills-intelligence.html)[1], our technology affiliate* to unlock the potential of your clinical and administrative teams and help uncover the skills your business needs:
 - Optimized workforce matching - Personalized career pathways - Data-driven workforce planning SkillmoreTM.[1] is trademark of Talent Mobility, LLC,. Talent Mobility, LLC (dba Skillmore) is an affiliate of University of Phoenix and requires a separate agreement for its services.  Visit [Skillmore.com](https://skillmore.com/) for more information. ## Enable regular skill building Make learning new skills and earning a degree more affordable for your employees with our[shared education savings programs.](https://www.phoenix.edu/workforce-solutions/shared-education-savings.html)
 - Health Administration, Health Management, and Nursing - Bachelor’s, master’s, and doctoral degrees - Undergraduate and graduate certificates  ## Enhance healthcare employee engagement Our Professional Development Skills Center helps build the practical skills your workforce needs to tackle today’s patient care and operational challenges. Build new skills in as little as 1-hour with 100% online learning. - Scenario-based AI skills assessments with personalized feedback are designed to improve skills assessment and enhance engagement and motivation.  [Learn more](https://www.phoenix.edu/workforce-solutions/professional-development/ai-assessments.html) ## Professional Development Skills Center Our Skills Center includes one-hour, 100% online skill modules designed to help you engage and inspire your employees. View popular topics: Expand AllCollapse All ### Skill: Optimizing AI for Healthcare Professionals Differentiate between AI subsets, assessing AI applications for improved patient care, and integrating AI tools into healthcare operations. ### Skill: Emotional Intelligence for the Workplace Apply emotional intelligence practices to motivate people and enhance organizational outcomes. ### Skill: Strategies for Mitigating Compassion Fatigue Identify signs and symptoms of compassion fatigue, implement self-care practices, and develop resilience to maintain emotional and professional well-being. ### Skill: Leading With Effective Communication Sharpen key communication skills by focusing on active listening, clarity, emotional management techniques, and persuasive messaging. ### Skill: Active and Empathetic Listening Apply active and empathetic listening skills to respond effectively in different business situations. ### Skill: Handling Sensitive Conversations in Healthcare Manage sensitive discussions, provide emotional support, and maintain professional communication under challenging circumstances. ### Skill: Leading Through Difficult Times Apply strategies to lead and focus employees in complex, disruptive and unpredictable situations. ### Skill: Retaining Talent Implement retention strategies to reduce ## Ready to empower your healthcare workforce? Discover how our tailored solutions can help you bridge skills gaps, reduce burnout, and enhance employee engagement. Let’s work together to build a stronger, more resilient team. [Contact us](https://www.phoenix.edu/workforce-solutions/contact.html)