Dr. Jennifer Carriere

Jennifer A. Carriere, Ph.D., MSC-CCMH, LAC is a higher education leader, scholar-practitioner, doctoral faculty member, and licensed counselor with more than 15 years of experience advancing academic quality, faculty excellence, organizational effectiveness, and student success. She currently serves as a Faculty Quality Assurance Specialist and Doctoral Faculty member at the University of Phoenix, where she works to strengthen teaching quality, faculty performance, learner outcomes, and institutional effectiveness through evidence-based practice and continuous improvement initiatives.

Dr. Carriere's professional expertise spans faculty development, performance improvement, online learning, organizational psychology, workforce development, and counseling. In addition to her higher education leadership role, she serves as a Licensed Associate Counselor in Arizona, providing evidence-based counseling services that support resilience, well-being, and personal growth.

A published researcher and conference presenter, Dr. Carriere's scholarship focuses on psychological capital, faculty engagement, burnout prevention, organizational cynicism, artificial intelligence in higher education, positive intent, and strategies that promote belonging and success within academic communities. She is the author and co-author of peer-reviewed publications, including From Burnout to Belonging: A Sequential Mixed Methods Study of Comprehensive Support Structures for Online Adjunct Faculty and Psychological Capital as a Foundation for Career Optimism: A Strategic Integration of Research and Contemporary Workforce Insights. Her research has been presented at national conferences including the Online Learning Consortium Conference, The Qualitative Report Annual Conference, and the Knowledge Without Boundaries Conference.

Dr. Carriere earned a Doctor of Philosophy (Ph.D.) in Industrial-Organizational Psychology and a Master of Science in Community Mental Health Counseling from the University of Phoenix. She is an Arizona Licensed Associate Counselor and an active member of the American Psychological Association, American Counseling Association, and National Society of Leadership and Success. Her contributions to higher education have been recognized through multiple honors, including the prestigious John Sperling Distinguished Faculty Award and Phoenix 500 Faculty Award.

Driven by a passion for lifelong learning and professional development, Dr. Carriere is dedicated to helping individuals and organizations thrive through leadership, innovation, evidence-based decision making, and meaningful human connection.