Dr. Shank holds degrees from the University of Colorado (B.A.) and the University of Phoenix (M.A.- Education, Ed.D.- Education- Curriculum & Instruction). Her area of expertise is teacher preparation for classroom management and distance education.
Dr. Shank is currently working with the Center for Educational and Instructional Technology Research on two research studies and several manuscripts. Current manuscripts are on novice teacher perceptions of classroom management preparation. Her research focuses on classroom management needs for distance education and the needs of remote students and workers for online collaboration.