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Research fellow

Simone Arnold

Portrait of Simone Arnold

Simone Arnold is a vice president of product management at Fiserv. Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale. Arnold has over 30 years of experience in the financial services and technology industries.

Arnold is Fiserv’s Merchant Acquiring product leader for the National Automated Clearing House Association (Nacha), enabling 38 million transactions worth over $10 billion dollars. Arnold focuses on rules compliance, implementation, transaction monitoring, annual audits, risk assessments, risk avoidance, performance measurement, network program, and institutional effectiveness. Working in teams bring her joy with oversight for Third Party Operations, client de-conversions, platform conversions, and merchant issue resolution.

As an experienced motivational speaker and Founder of Motiv-Eight, LLC, Arnold was featured on Black Doctor’s Talk. As a champion for children with unique abilities, Arnold has fought for change by sharing her son, Ayden’s story to the Florida Senate (SB48) aiding in the simplification of scholarship programs and the flexibility to meet individual needs. Arnold is an adjunct professor at University of Phoenix, College of Doctoral Studies (CDS) teaching Qualitative and Quantitative Research Methods and Designs.

Arnold was recognized by MIA Media as one of 50 Top Powerful and Influential Leaders of South Florida in May 2022. Women We Admire (WWE) Magazine ranked her 9 out of 50 for the Top Women Leaders of Miami in February 2022, #30 in 2024 and #29 in 2025. Arnold also served on the WWE Miami Regional Chapter Leadership in 2025.

Arnold received a BA in Communication from Florida Atlantic University; an MBA from Nova Southeastern University; and a Doctor of Management in Organizational Leadership from the University of Phoenix. 

Arnold is the proud mother of two daughters and one son – to whom greatness is within reach!